Business Contact Manager and Outlook 2007 did not install

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computerchallengedcc - 29 Mar 2007 17:46 GMT

Purchased new PC, received in regular mail, my free Upgrade CD's to Office
Small Business 2007. Installed Small Business with CD#1, went fine. CD#2 is
the Business Contact manager and Outlook 2007. tried installing, appeared to
go through (no errors) but evidentally did not. 1) Must I uninstall my
previous office 2003 BEFORE attempting to install Business Manager/Outlook
2007? hesitate to uninstall it and then find out that the installation of
the Business Manager/Outlook does not go through again. Have read everything
I can but no answers. please, i need some help here.

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Vinit [MSFT] - 30 Mar 2007 18:48 GMT

Hi
Could you please inform at what point does the installation fails? Could you
also provide us with logs? You can find those at
C:\Users\"username"\AppData\Local\Temp directory. Files would be MBSsetup*.
on Vista
and
C:\Documents and Settings\"username"\local settings\Temp.

Thanks
Vinit

> Purchased new PC, received in regular mail, my free Upgrade CD's to Office
> Small Business 2007. Installed Small Business with CD#1, went fine. CD#2 is
[quoted text clipped - 4 lines]
> the Business Manager/Outlook does not go through again. Have read everything
> I can but no answers. please, i need some help here.

Reply to this Message