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MS Office Forum / Outlook / Business Contact Manager / December 2004

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install BCM: business tool is missing

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docassar - 14 Dec 2004 08:05 GMT
I reinstall BCM but no change: business tool is always missing! so I can't
perform tasks. what can I do?
BigDog - 15 Dec 2004 01:07 GMT
Are you using ActiveSync by any chance?
If yes, Unplug your USB cble to your device that uses AcitveSync.
Reboot your PC and it should show up. Then you can plug your USB cable
back in.
docassar - 15 Dec 2004 18:07 GMT
Thanks for your answer, but unfortunately, I don't use activesync!As I use a
wireless mouse and numpad on my laptop, I just uninstall them and reboot
I re-install BCM, but no change! In outlook, I have the "professionnal
contacts", but the business tool is still missing, so I can't work properly...
If, by chance, you have another idea, please help me! I didn't find any
soluce on "microsoft"!

> Are you using ActiveSync by any chance?
> If yes, Unplug your USB cble to your device that uses AcitveSync.
> Reboot your PC and it should show up. Then you can plug your USB cable
> back in.
Patricia Cardoza [Outlook MVP] - 15 Dec 2004 16:50 GMT
What type of mail account do you have?

Signature

Patricia Cardoza
Outlook MVP
Author - Special Edition Using Microsoft Office Outlook 2003
Lead Author - Access 2003 VBA Programmer's Reference
Author - Absolute Beginner's Guide to Microsoft OneNote 2003

http://blogs.officezealot.com/cardoza
http://www.cardozasolutions.com

>I reinstall BCM but no change: business tool is always missing! so I can't
> perform tasks. what can I do?
docassar - 15 Dec 2004 18:07 GMT
Pop3
is that your question ?
I re-install BCM, but no change! In outlook, I have the "professionnal
contacts", but the business tool is still missing, so I can't work properly...
If, by chance, you have another idea, please help me! I didn't find any
soluce on "microsoft"!

> What type of mail account do you have?
>
> >I reinstall BCM but no change: business tool is always missing! so I can't
> > perform tasks. what can I do?
Patricia Cardoza [Outlook MVP] - 15 Dec 2004 18:13 GMT
Yes, that is my question.

Go to Control Panels (with Outlook closed) and double click the Mail icon.
Click the Data Files button, and see if you can add a new BCM data file.

Signature

Patricia Cardoza
Outlook MVP
Author - Special Edition Using Microsoft Office Outlook 2003
Lead Author - Access 2003 VBA Programmer's Reference
Author - Absolute Beginner's Guide to Microsoft OneNote 2003

http://blogs.officezealot.com/cardoza
http://www.cardozasolutions.com

> Pop3
> is that your question ?
[quoted text clipped - 9 lines]
>> >can't
>> > perform tasks. what can I do?
docassar - 15 Dec 2004 18:31 GMT
No! It says that it exists already and can't be done twice!
have you another idea?

> Yes, that is my question.
>
[quoted text clipped - 14 lines]
> >> >can't
> >> > perform tasks. what can I do?
 
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