Disconnect of BCM withPST Files

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Lilbattler - 30 Apr 2007 00:50 GMT

I have had to rebuild my PC and in the process I transferred all my PST files
for Outlook 2003 as well as a backup of Business Contact Manager (BCM) to the
new HDD, so as not to lose history. However all the records in the BCM are
now simply records of items and do not open the actual items when I select
(double click) them. Items added after the move open as normal. What do I
have to do to link the BCM database to the actual items in the PST file and
other files on the HDD so that I can open the items when selected? Running XP
Pro SP2. The new drive letters are different as are the directory locations
within the drives. Is the solution a registry change?

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Luther - 30 Apr 2007 17:08 GMT

On Apr 29, 4:50 pm, Lilbattler <Lilbatt...@discussions.microsoft.com>
wrote:

> I have had to rebuild my PC and in the process I transferred all my PST files
> for Outlook 2003 as well as a backup of Business Contact Manager (BCM) to the
[quoted text clipped - 5 lines]
> Pro SP2. The new drive letters are different as are the directory locations
> within the drives. Is the solution a registry change?

Depends on the items. File/Document items in the history are links to
the files on the disk, so if the drive and folder names have changed,
those won't work. You could try updating the paths in the database
using sql.

BCM links to items in Outlook (Mail, Appts and Tasks) will be
identified in BCM using Outlook's ID, and BCM will ask Outlook to open
an item with that ID when you double-click on the item in the BCM
history. I would expect those to remain constant in the PST file.

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