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MS Office Forum / Outlook / Business Contact Manager / February 2008

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Contacts import ACT! to Outlook lost dates on notes history

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Jimmy Stahl - 19 May 2007 16:49 GMT
Is there a secret to getting the dates of notes to import (in Outlook
history) when moving a database from ACT! (version 6) to Outlook (2007)? This
is a very import issue in order to make the switch, and I can't find any
knowledge on it. Maybe I missed a mapping feature. The dates of emails
history all imported ok, but all notes history has the same date (for every
note) when I did the import. Any advice is much appreciated.
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J5 XP Machines

Lon Orenstein - 20 May 2007 14:22 GMT
Yeah, this is what BCM does during import -- the original date of the note
gets changed to the data of the import.  The BCM Team is working on that now
and will hopefully post a fix soon.  You could import your ACT! database
without notes and history, wait for the fix (go back to ACT and look for a
note on the occasions you need to do it), and then import the same database
again, this time specifying to import notes and history.  BCM will add those
to your existing records.  Be careful about changing names of anyone in BCM,
though...

HTH,
Lon

___________________________________________________________
Lon Orenstein
pinpointtools, llc
Lon@pinpointtools.com
Author of Outlook 2007 Business Contact Manager For Dummies
Author of the eBook:  Moving from ACT! to Business Contact Manager
800.238.0560 x6104 Toll Free (U.S. only)  +1 214.905.0401 x6104
www.pinpointtools.com

> Is there a secret to getting the dates of notes to import (in Outlook
> history) when moving a database from ACT! (version 6) to Outlook (2007)?
[quoted text clipped - 4 lines]
> every
> note) when I did the import. Any advice is much appreciated.
Jimmy Stahl - 20 May 2007 21:32 GMT
OK, so it's better to wait for the fix and then import, thank you. May I ask
you if there is a way to sync BCM on two or three PCs and a handheld, and if
there is any reference to the instx?

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J5 XP Machines

> Yeah, this is what BCM does during import -- the original date of the note
> gets changed to the data of the import.  The BCM Team is working on that now
[quoted text clipped - 25 lines]
> > every
> > note) when I did the import. Any advice is much appreciated.
Lon Orenstein - 20 May 2007 23:19 GMT
Yes, BCM will allow synching to/from a master database.  The instructions
are OK in the Help file and there are links to the BCM Team blog
http://blogs.msdn.com/bcm .  My BCM For Dummies book has a lot more detailed
instructions in it.  It's not that hard, really.  Just setup a master
database and then have the laptops Select it as a database.  There will be a
wizard step you through creating an Offline database for the laptop.

For handhelds, check out Companionlink and Pocket Mirror to synch BCM
contacts to.  There's a freebie from Microsoft that is OK but it stores its
data separately from the main Pocket Outlook store and it only runs on
Pocket PC's and Smartphones.

HTH,
Lon

___________________________________________________________
Lon Orenstein
pinpointtools, llc
Lon@pinpointtools.com
Author of Outlook 2007 Business Contact Manager For Dummies
Author of the eBook:  Moving from ACT! to Business Contact Manager
800.238.0560 x6104 Toll Free (U.S. only)  +1 214.905.0401 x6104
www.pinpointtools.com

> OK, so it's better to wait for the fix and then import, thank you. May I
> ask
[quoted text clipped - 39 lines]
>> > every
>> > note) when I did the import. Any advice is much appreciated.
Jimmy Stahl - 25 May 2007 03:43 GMT
Thanks again Lon... and I assume that custom forms will sync to a master db,
but do I have to manually customize forms on each device before they'll sync,
or will the master db sync out the custom forms before the data sync? And do
you have an idea how long before the history date fix?

Jim
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J5 XP Machines

> Yes, BCM will allow synching to/from a master database.  The instructions
> are OK in the Help file and there are links to the BCM Team blog
[quoted text clipped - 63 lines]
> >> > every
> >> > note) when I did the import. Any advice is much appreciated.
Peter Dempewolff - 12 Jan 2008 17:45 GMT
Has the BCM Team fixed this issue yet? All the notes, histories and emails
are basically useless without the original dates. I am using the trial
version of 2007 BCM; I probably will not purchase the product if this is not
resolved soon as I have probably 7+ years of notes etc. for each contact.

Thanks,

Peter

> Yeah, this is what BCM does during import -- the original date of the note
> gets changed to the data of the import.  The BCM Team is working on that now
[quoted text clipped - 25 lines]
> > every
> > note) when I did the import. Any advice is much appreciated.
Lon Orenstein - 12 Jan 2008 21:49 GMT
No, sigh, aaaarrrggghhhh.

They didn't fix it.  Your best bet is to pay www.act-to-bcm.com to convert
it.

HTH,
Lon

___________________________________________________________
Lon Orenstein
pinpointtools, llc
Lon@pinpointtools.com
Author of Outlook 2007 Business Contact Manager For Dummies
Author of the eBook:  Moving from ACT! to Business Contact Manager
www.pinpointtools.com

> Has the BCM Team fixed this issue yet? All the notes, histories and emails
> are basically useless without the original dates. I am using the trial
[quoted text clipped - 43 lines]
>> > every
>> > note) when I did the import. Any advice is much appreciated.
Peter Dempewolff - 12 Jan 2008 22:26 GMT
Thanks for the info Lon

I also sent an email to you then it occured to me that your filter may
reject it.
I checked out pinpointtools.... nice

Peter
dempewolff@together.net

> No, sigh, aaaarrrggghhhh.
>
[quoted text clipped - 59 lines]
> >> > every
> >> > note) when I did the import. Any advice is much appreciated.
Jimmy Stahl - 13 Jan 2008 15:34 GMT
Well then, Microsoft looses me for another 5 years. ACT! 2008 will import the
notes and all just fine. The MS Accounting program has pitiful, no-excuse
fundamental deficiencies, which when compounded by BCM similar deficiencies
such as not importing note dates..............  good bye, enjoy your big
business customers while you still have them and they have you in their
pocket!
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J5 XP Machines

> Thanks for the info Lon
>
[quoted text clipped - 68 lines]
> > >> > every
> > >> > note) when I did the import. Any advice is much appreciated.
Jimmy Stahl - 25 Feb 2008 19:46 GMT
Lon-

Is the fix out for "date on note" import from ACT!  ??

Signature

J5 XP Machines

> Yeah, this is what BCM does during import -- the original date of the note
> gets changed to the data of the import.  The BCM Team is working on that now
[quoted text clipped - 25 lines]
> > every
> > note) when I did the import. Any advice is much appreciated.
Lon Orenstein - 26 Feb 2008 13:07 GMT
No, they blew it for SP1.  It still puts the create date of the note as the
date of import.

Using www.act-to-bcm.com is the only option I know of to get it converted
correctly.

Wish I had better news...

Lon

___________________________________________________________
Lon Orenstein
pinpointtools, llc
Lon@pinpointtools.com
Author of Outlook 2007 Business Contact Manager For Dummies
Author of the eBook:  Moving from ACT! to Business Contact Manager
www.pinpointtools.com

> Lon-
>
[quoted text clipped - 37 lines]
>> > every
>> > note) when I did the import. Any advice is much appreciated.
 
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