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MS Office Forum / Outlook / Business Contact Manager / February 2008

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BCM Data contantly "not closed properly"

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Bob Day - 08 Jan 2008 18:21 GMT
Using MS Office 2007 Enterprise Edition with SP1, all updates on a
stand-alone laptop with system administrator rights…

Virtually every time I open outlook with BCM and close it, the next time I
open it, I get a dialog box and then a balloon from the icon tray that says
the Outlook data was closed improperly and it will check for errors.  You can
still use outlook as usual, maybe it is slightly slower.  Then after a while,
it comes up and says data check over and everything is fine.  Is this a known
bug?  Am I doing something wrong?

Please advise.

Bob
chrishey@microsoft.com - 31 Jan 2008 17:12 GMT
Bob, you might try to remove BCM from the profile, or even uninstall
BCM, then see if the problem still occurs. I know of no case in which
BCM causes Outlook to think it has closed improperly.

Also, make sure Outlook has actually stopped. Sometimes, the Outlook
process can hang around for quite a while. Use the Task Manager to see
if the Outlook process is still present, say when you power off the
machine. That might be the cause, also.

Chris [msft]
Luther - 01 Feb 2008 15:01 GMT
> Using MS Office 2007 Enterprise Edition with SP1, all updates on a
> stand-alone laptop with system administrator rights...
[quoted text clipped - 9 lines]
>
> Bob

That happens to me on a machine that doesn't have BCM installed.
 
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