Business Contact Mgr; database

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denmarfl - 18 Jan 2008 15:39 GMT

Been using Outlook 2007 for months on Visa PC (32bit). Today for the first
time when I went to open Outlook 2007 it loaded very slowly and I got the
following message"

"Business Contact Manager for Outlook could not connect to the Shared
database. Do you want to Work Offline?"

If I click NO....Outlook loads, but slowly.

If I click Yes.......Outlook will load, but again slowly and I then Get this
message:

"Business Contact Manager database cannot be loaded. data is not Online. Do
You want to change the database configuration?"

I click NO to this 2nd message because I have no idea what all this means
and that being so the last thing I want to do is make chnages.

Does Bus Contact Mgr access a database online and does this mean there is a
problem with that database and this problem that I am encountering has
nothing to do with my Outlook Software? I just need to wait for Microsoft to
correct the database problem at their end?

Is there a way to disable Bus Contact Mgr until this database problem is
corrected? I tried going into TOOLS\TRUST Center and DISABLE Bus Contact
Mgr...but get the message it can't be disabled ...something about a Regisery
key.

Suggestions.........Steps to take to correct this problem......

Reply to this Message

denmarfl - 18 Jan 2008 16:59 GMT

I'll reply to my question......

I did some research on how to Disable Bus Contact Mgr.....and went to Data
File Mgt in Outlook and noticed the Bus Cintact Mgr data File had a different
name. yesterday I changed the name of my PC....and the Bus Contact Mgr data
File was still showing the OLD Name. I chnaged my PC's name back to the OLD
name...and Outlook 2007 loads fine. I would have thought that when I changed
the PC's Name that the chnage would be updated in other software, to include
Outlook.

If I want to go back and change the PC's Name.....in order for Bus Contact
Mag to Load.....should I:

1) Delete the Current BCM DataFile that now displays the OLD PC Name (I
have not used\saved anything in the current BCM Datafile).
2) Follow the Instructions to Create a NEW BCM DataFile with my Profile?
The instructions read the new BCM File will automatically create a name (so I
am guessing that name will pick up the NEW PC Name...correct?)

> Been using Outlook 2007 for months on Visa PC (32bit). Today for the first
> time when I went to open Outlook 2007 it loaded very slowly and I got the
[quoted text clipped - 25 lines]
>
> Suggestions.........Steps to take to correct this problem......

Reply to this Message

Luther - 21 Jan 2008 00:15 GMT

On Jan 18, 8:59 am, denmarfl <denma...@discussions.microsoft.com>
wrote:

> I'll reply to my question......
>
[quoted text clipped - 46 lines]
>
> - Show quoted text -

If you have no data in your old BCM file, go ahead and create a new
one.

Reply to this Message

Ramji - 15 Apr 2008 10:46 GMT

Hi
I am using Outlook 2007 Standard Edition which doesn't have Business Contact
Manager. But every time when I open my outlook I am getting the following
error message "Business Contact Manager for Outlook could not connect to the
shared database. Do you want to work offiline?". how to rectify the error
please let me know.

Regards
Ramji

> On Jan 18, 8:59 am, denmarfl <denma...@discussions.microsoft.com>
> wrote:
[quoted text clipped - 51 lines]
> If you have no data in your old BCM file, go ahead and create a new
> one.

Reply to this Message