upgrading from Outlook/BCM 2003 to Outlook/BCM 2007

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GreggP - 22 Jan 2008 02:42 GMT

I recently upgraded my computer to Vista 32bit with a clean install. I
backed up all important to another system before the installation. I also
upgraded to Office 2007, including Outlook 2007. Then I installed Business
Contact Manager for Outlook 2007. Now I would like to restore the backed up
database from the previous version.

When I use the 'Manage Database' dialog and select 'Restore Database...", I
then pick the Browse button and navigate to the location of my backed up
database from the previous version. The name of my file is
'MSBusinessContactManager.msbcm'. It was not password protected. After
picking the 'OK' button, I get the message:

"This backup file was created in an earlier version 2.0.3606.0. It must be
migrated to the current version 3.0.5625.0."

I then pick 'OK' and it looks like the restore is working. However, it stops
and replys with this message:

"Cannot restore this database because you were not authorized to back up or
restore databases when this was originally backed up. For more information,
contact the database owner or the system administrator for more information.
Your local database was not changed."

Now I'm worried... I have a few years worth of contact information and
communication history. I would really like to restore this database. I
didn't password protect the original database file and I backed up
regularly. I never had a system failure, so I never needed to restore. I
would think this would be a reasonable method for upgrading from an older
version to Outlook/BCM2007. What other method should I have used?

BTW, after upgrading from Windows XP SP2 to Windows Vista 32bit, I used the
same computer name, description, and am part of the same workgroup.

I don't want to go back to XP and reinstall Outlook/BCM 2003 to use my BCM
database.

How can I restore this older database with Outlook/BCM2007?

Thanks in advance for your help.
Gregg

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Luther - 22 Jan 2008 03:13 GMT

> I recently upgraded my computer to Vista 32bit with a clean install. I
> backed up all important to another system before the installation. I also
[quoted text clipped - 36 lines]
> Thanks in advance for your help.
> Gregg

Don't panic, you data is still there, and you just have to give it an
extra nudge to get around some permission issues.

The likely reason you're getting this message is that the combination
of machine and user name isn't exactly the same.

First try the suggestion here:
http://blogs.msdn.com/bcm/archive/2007/02/08/restoring-business-contact-manager-
database-after-upgrading-xp-to-vista.aspx

Let us know if that doesn't work.

Reply to this Message

GreggP - 22 Jan 2008 04:50 GMT

Luther-

After finding the outlook.exe in my 'C:\Program Files\Microsoft\Office12\'
directory, I right clicked on it and chose "Run as administrator". Then I
got the window asking permission and it then launched Outlook. I went to the
Business Contact Manager pulldown and selected 'Database Tools -> Manage
Database...'. I followed the same steps described below to restore the
previous database and I received the same messages, including the one
telling me "you are not authorized...".

The explanation in the link you provided seems very reasonable, but isn't
working for me. Any other suggestions are greatly appreciated.

Thanks for your help,
Gregg

On Jan 21, 6:42 pm, "GreggP" <gre...@amplioaudio.com> wrote:

> I recently upgraded my computer to Vista 32bit with a clean install. I
> backed up all important to another system before the installation. I also
[quoted text clipped - 43 lines]
> Thanks in advance for your help.
> Gregg

Reply to this Message

GreggP - 22 Jan 2008 05:09 GMT

Luther-

I figured it out. I noticed after closing Outlook, it was still listed as a
running process in Task Manager. So when I tried running as an
administrator, it was probably just launching from the existing running
process and not changing the mode. After I ended the process in task manager
and launched Outlook as an administrator, the restoration of my older
database worked.

Thank you very much for your help!!
Gregg

> Luther-
>
[quoted text clipped - 74 lines]
>
> Let us know if that doesn't work.

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