Installing BCM disables send/receive

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Kassie - 11 Mar 2008 17:24 GMT

Friday I installed BCM. I received the Welcom to BCM email, and then could
not send or receive anything else. I contacted the IT department and they
checked all my settings and said all was okay. It still says "connected to
Microsoft Exchange" in the bottom right corner. When I got in on Monday I
uninstalled BCM and my email started working. I installed again, thinking I
must have made a mistake the first time. Again, my send received went down.

Has anyone else come across this issue?

We are using Office 2007

Thank you in advance.

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Kassie's problem with BCM is mine too - 14 Mar 2008 02:50 GMT

Yep - Same thing happened to me today - I freaked out and did an uninstall
and reinstall, but I didn't register the product - everything was back up and
running, so in the time being, I am going to continue as usual and have the
hassle of answering no everytime I boot up to the registration process.
Something is very wrong with this embedded contact manager.

PSR

> Friday I installed BCM. I received the Welcom to BCM email, and then could
> not send or receive anything else. I contacted the IT department and they
[quoted text clipped - 8 lines]
>
> Thank you in advance.

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Luther - 14 Mar 2008 15:35 GMT

On Mar 13, 6:50 pm, Kassie's problem with BCM is mine too <Kassie's
problem with BCM is mine t...@discussions.microsoft.com> wrote:

> Yep - Same thing happened to me today - I freaked out and did an uninstall
> and reinstall, but I didn't register the product - everything was back up and
[quoted text clipped - 18 lines]
>
> - Show quoted text -

I've never heard of this one before. Since you have a new BCM, you
should ask Microsoft support to figure out what's wrong while you have
90 days of free support.

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