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MS Office Forum / Outlook / Business Contact Manager / March 2008

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Why BCM over Outlook?

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ctc - 13 Mar 2008 03:38 GMT
Can anyone share why they like BCM over using just Outlook?
Lon Orenstein - 13 Mar 2008 18:01 GMT
Sure.  You get Opportunities that are linked to Business Contacts and/or
Accounts. You get a Communication History of all the things that you've done
with a contact and account.  The account "rolls up" all the interactions
from all the contacts that are part of that account.  You can use a basic
project tracking function with Business Projects and assign tasks to users.
All the emails you send/receive are automatically linked to the appropriate
contacts.  You can share a database among your team and even synchronize it
with remote and mobile workers.

I think BCM is a good basic CRM starter application for 1-10 user
businesses.

HTH,
Lon

___________________________________________________________
Lon Orenstein
pinpointtools, llc
Lon@pinpointtools.com
Author of Outlook 2007 Business Contact Manager For Dummies
Author of the eBook:  Moving from ACT! to Business Contact Manager
www.pinpointtools.com

> Can anyone share why they like BCM over using just Outlook?
 
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