> > > Trying to install the BCM SP4 update for Outlook 2003. Near the end of the
> > > install, this message pops up:
[quoted text clipped - 15 lines]
>
> - Show quoted text -
> > > > Trying to install the BCM SP4 update for Outlook 2003. Near the end of the
> > > > install, this message pops up:
[quoted text clipped - 20 lines]
> \Local\Temp. That log ought to have a clue as to why the installation
> failed.
Thanks for continuing to help me, Luther. It's very much appreciated.
I ran setup again. Same thing except for the name of the log file is a
little different. this is about the 4th time i've run setup. Each time the
log file it references is different. it always begins with
mbssetuptmp***.log. there are several log files that begin with this name.
Just none that end with the last 4 letters/numbers that are in the error
message that pops up at then end of the install. I've even tried searching
the entire computer including system, hidden or indexed files.
Stephen
Luther - 14 May 2008 02:43 GMT
> > > > > Trying to install the BCM SP4 update for Outlook 2003. Near the end of the
> > > > > install, this message pops up:
[quoted text clipped - 34 lines]
>
> - Show quoted text -
It's strange that it would have the wrong filename, as it's the
correct filename when I run into setup problems.
Do any of the log file's created date match the time when setup failed?
Stephen - 14 May 2008 10:36 GMT
> > > > > > Trying to install the BCM SP4 update for Outlook 2003. Near the end of the
> > > > > > install, this message pops up:
[quoted text clipped - 39 lines]
>
> Do any of the log file's created date match the time when setup failed?
Yes, there are 6 of them. All 5/8/08 at around 9:30pm. Which is the same
time I installed Microsoft Accounting 2008 (free version). But I did have
this problem both before and after that install. Thanks.