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MS Office Forum / Outlook / Business Contact Manager / May 2008

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Dreaded "BCM Could not Complete Your Last Action . . . "

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Dave H - 29 May 2008 21:37 GMT
Just started getting these messages on startup.
can see several errors in the log file and it's too big to post the whole
thing - here are a couple . . . can anyone help diagnose this?

[V] [14:06:52.5364717]Iris.Mapi.MessageStore: IMAPITable::SortTable:Enter:
0x01552e18
[E] [14:06:52.5364717]BusinessLayer: Text:Unable to compute the value of
property ID 112.
[E] [14:06:52.5364717]Iris.Mapi.MessageStore: Unable to compute the value of
property ID 112.
[E] [14:06:52.5364717]Iris.Mapi.MessageStore:    at
Microsoft.BusinessSolutions.eCRM.BusinessLayer.QueryEngine.ValidateColumnForSort(PropTag tag, Int32 index)
  at
Microsoft.BusinessSolutions.eCRM.BusinessLayer.QueryEngine.BuildSortOrderString(SortOrderSet SortCriteria)
  at
Microsoft.BusinessSolutions.eCRM.BusinessLayer.QueryEngine.ValidateSortOrder(SortOrderSet SortCriteria)
  at
Microsoft.BusinessSolutions.eCRM.BusinessLayer.QueryEngine.set_SortOrder(SortOrderSet value)
  at
Microsoft.BusinessSolutions.eCRM.Mapi.MessageStore.MapiTable.SortTable(SortOrderSet SortCriteria, IMAPITable_Mode_Flags Flags)
[V] [14:06:52.5364717]Iris.Mapi.MessageStore: MAPITable::SortTable:Return:
0x01552e18, 0x80040117
[V] [14:06:52.5364717]Iris.Mapi.MessageStore:
IMAPITable::GetLastError:Enter: 0x01552e18
[V] [14:06:52.5364717]Iris.Mapi.MessageStore:
MAPITable::GetLastError:Return: 0x01552e18, 0x00000000
[V] [14:06:52.5364717]Iris.Mapi.MessageStore:
IMAPITable::QueryPosition:Enter: 0x01552e18
[V] [14:06:52.5520717]Iris.Mapi.MessageStore: IMAPITable::SeekRow:Enter:
0x01552df0
[V] [14:06:52.5520717]Iris.Mapi.MessageStore:
MAPITable::QueryPosition:Return: 0x01552e18, 0x00000000
[V] [14:06:52.5520717]Iris.Mapi.MessageStore: MAPITable::SeekRow:Return:
0x01552df0, 0x00000000
[V] [14:06:52.5520717]Iris.Mapi.MessageStore: IMAPITable::GetRowCount:Enter:
0x01552e18
[V] [14:06:52.5520717]Iris.Mapi.MessageStore: MAPITable::GetRowCount:Return:
0x01552e18, 0x00000000
[V] [14:06:52.5520717]Iris.Mapi.MessageStore: IMAPITable::QueryRows:Enter:
0x01552e18
[V] [14:06:52.5520717]Iris.Mapi.MessageStore: IMAPITable::FindRow:Enter:
0x01552df0
[V] [14:06:52.5676717]Iris.Mapi.MessageStore: MAPITable::QueryRows:Return:
0x01552e18, 0x00000000
[V] [14:06:52.5676717]Iris.Mapi.MessageStore: IMAPITable::FindRow:Enter:
0x01552e18
[V] [14:06:52.5988717]Iris.Mapi.MessageStore: MAPIException:
hresult=0xffffffff8004010f, message:
[V] [14:06:52.5988717]Iris.Mapi.MessageStore: No rows found which match the
restriction.
Dave H - 31 May 2008 19:44 GMT
After reading dozens of posts about this problem and struggling with it for
several days I was ready to backup and reinstall.  As a last ditch effort I
ran

BCM\Database Tools\Manage Database\Check for errors

that fixed it for me.
Possible cause of problem:  power outage.  Not positive but I saw this in
other posts and it's the only thing I can point to that has happened recently
- otherwise BCM has been working fine for months.

hope this helps someone else.
 
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