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accor120 - 05 Feb 2005 13:23 GMT

I can't launch BCM ....

But I have reload BCM, check Key register, check MSDE database ..

An other problem is: I lost Hitory in each item which has been replaced by
my ... inbox !!!

Thank you for any suggestion or forums (other than Microsoft)

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Regards

accor120

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Luther - 06 Feb 2005 20:31 GMT

Seeing the Inbox instead of History indicates a currupted forms cache.

Outlook 2003, and earlier, had a "forms cache" bug. Clearing the
cache usually fixes it. Choose Tools | Options | Other | Advanced
Options |
Custom Forms, then click Manage Forms, then Clear Cache. If simply
clearing
the cache doesn't fix the issue, try the other steps detailed at
http://support.microsoft.com/default.aspx?scid=kb;en-us;836558

The bulk of the forms cache issues in Outlook 2003 are fixed in Service
Pack
1, so you should also install Office 2003 Service Pack 1 as well as BCM
SP1.

ps. Thanks to Sue Mosher for the original version of this fix, which I
cut-n-pasted and modified slightly.

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accor120 - 07 Feb 2005 08:05 GMT

Thank You for that "Luther"

> Seeing the Inbox instead of History indicates a currupted forms cache.
>
[quoted text clipped - 13 lines]
> ps. Thanks to Sue Mosher for the original version of this fix, which I
> cut-n-pasted and modified slightly.

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