"Error" sending e-mail

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wkonthego - 05 Feb 2005 16:17 GMT

I use Outlook 2003 with Business Contact Manager, although I am not actively
using the "BCM" component. I have two mail profiles - personal &
non-personal. I also use Norton Internet Security/AntiVirus 2004.

Since I ran the latest Live Update for my Norton products, I get the
following message whenever I send mail:

Task 'Personal Mail - Sending' reported error (0x80040201) : 'Unknown Error
0x80040201'

It appears that Outlook is trying to send a non-existent message because the
genuine messages do get sent. Therefore this is more of a nuisance than a
problem.

Any suggestions?

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Chris Schatte - 06 Feb 2005 03:03 GMT

wkonthego,
Just a suggestion, but have you tried turning off the Norton plug in:
http://support.microsoft.com/?kbid=329820
May help.

Chris Schatte

use the Office Online web based newsreader here:
http://www.microsoft.com/office/community/en-us/default.mspx
In Office System 2003 applications:
Help/Assistance Pane/open Communities

> I use Outlook 2003 with Business Contact Manager, although I am not actively
> using the "BCM" component. I have two mail profiles - personal &
[quoted text clipped - 11 lines]
>
> Any suggestions?

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wkonthego - 14 Feb 2005 15:51 GMT

Sorry for the delay Chris. I turned off Norton as you suggested, but it made
no difference. Note: I have two e-mail accounts for the one Outlook profile,
but the problem occurs for only one of the accounts.

> wkonthego,
> Just a suggestion, but have you tried turning off the Norton plug in:
[quoted text clipped - 23 lines]
> >
> > Any suggestions?

Reply to this Message