> How can I view communication in the communication history by order of when
> the communication actually took place (or email was sent) rather than when
> the communication entry was created in BCM?
I don't think you can. In general, the history gird shows fields that
are common across all history items. All of them have CreatedOn, but
Opportunities, Notes, and so on, do not have a SentOn field.
Lara - 26 Jun 2008 22:35 GMT
Obviously, not what I was hoping to hear. I was able to add a column titled
'Sent' but all I get in the column is 'none'... weird.
~Lara
> > How can I view communication in the communication history by order of when
> > the communication actually took place (or email was sent) rather than when
[quoted text clipped - 3 lines]
> are common across all history items. All of them have CreatedOn, but
> Opportunities, Notes, and so on, do not have a SentOn field.