How do I link an old email message to a new business contact/accou

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b - 09 Feb 2005 15:25 GMT

I've tried using the 'Link to History' drop down menu at the top of the
email. If I open the email and use the 'Link to History', save, and close
the message, nothing happens. If I use the 'Link to History' when the email
is in the preview pane I receive an error report from Microsoft.

Can anyone help me out?!

-B

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SSinha - 11 Feb 2005 09:37 GMT

Hi,
For linking the existing mails to new business Contacts, you can use the
crawler as :
Goto Business Tools --> Link E-mail -->Link Existing E-mail. Follow the
instructions.

> I've tried using the 'Link to History' drop down menu at the top of the
> email. If I open the email and use the 'Link to History', save, and close
[quoted text clipped - 4 lines]
>
> -B

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b - 11 Feb 2005 14:47 GMT

That was extremely helpful!! Thanks SSinha!

-B

> Hi,
> For linking the existing mails to new business Contacts, you can use the
[quoted text clipped - 10 lines]
> >
> > -B

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