Outlook Connector won't access Business Contacts, but emails come

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

Mary Anne Turner - 27 Aug 2008 06:30 GMT

I installed my new version of Microsoft Office, including Outlook with
Business Contact Manager. I am excited about keeping my address book so it
will be accessible online. I can access email from Outlook on both my laptop
and desktop, but the Business Contacts in Business Contact Manager do not
show up on my laptop. Seems like the sync must be working since all emails
show up both locations, but not the business contacts. help??

Signature

Mary Anne Turner

Reply to this Message

Luther - 27 Aug 2008 19:35 GMT

On Aug 26, 10:30 pm, Mary Anne Turner
<MTur...@discussions.microsoft.com> wrote:

> I installed my new version of Microsoft Office, including Outlook with
> Business Contact Manager. I am excited about keeping my address book so it
[quoted text clipped - 4 lines]
> --
> Mary Anne Turner

Although BCM shows up in Outlook, there's a important distinction
between the two.

Outlook is a user interface to data stores and messaging systems, both
types of MAPI providers, and Outlook can host multiple MAPI providers.
In your Outlook folder view you may see several top level nodes:
Mailbox, Archives, Public Folders, SharePoint Lists, Business Contact
Manager, etc. Each of those is a different MAPI store. Because Outlook
Connector synchronizes the Mailbox store, it doesn't mean it will sync
BCM, or any other store.

Reply to this Message

Mary Anne Turner - 28 Aug 2008 00:29 GMT

Luther, thanks for your review and reply, but why does the info for Connector
state: "With Microsoft Office Outlook Connector, you can use Microsoft
Office Outlook 2003 or Microsoft Office Outlook 2007 to access and manage
your Microsoft Windows Live Hotmail or Microsoft Office Live Mail accounts,
including e-mail messages, contacts and calendars for free!"

I am attempting to access and manage my Microsoft Office Live account, using
Outlook 2007, and I downloaded the Connector to make it happen.

Am I missing something here?

Signature

Mary Anne Turner

> On Aug 26, 10:30 pm, Mary Anne Turner
> <MTur...@discussions.microsoft.com> wrote:
[quoted text clipped - 17 lines]
> Connector synchronizes the Mailbox store, it doesn't mean it will sync
> BCM, or any other store.

Reply to this Message

Mary Anne Turner - 28 Aug 2008 00:35 GMT

So, b ased on the posts back in 2/07, it looks like the promised feature just
simply does not work. I might be better off keeping the BCM info on one
computer and periodically doing a backup and restore to the other computer?

Signature

Mary Anne Turner

Reply to this Message