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Scott McDonald - 16 Feb 2005 23:55 GMT

I tried getting this to work on my system with my existing outlook account
connected to exchange 2003, it doesn't work at all. But when I deleted my
current account settings and setup a pop account it worked fine. Deleted the
pop account, back to exchange, again no worky.

Why?

Thanks,

Scott

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Sue Mosher [MVP-Outlook] - 17 Feb 2005 01:11 GMT

Microsoft officially does not support using BCM with an Outlook profile that
includes an Exchange account, unless that account is on a Small Business
Server 2003 machine and you have installed the corresponding patch for BCM
from http://support.microsoft.com/?id=831747. If you add a BCM database to a
profile that includes Exchange from any other environment, the next time you
start Outlook, BCM will remove the database from the profile. However, as
described at http://www.outlook-tips.net/howto/bcm.htm, it is possible to
install the patch and then hack the registry to make BCM work with a profile
that contains Exchange even if it isn't SBS 2003.

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Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

>I tried getting this to work on my system with my existing outlook account
>connected to exchange 2003, it doesn't work at all. But when I deleted my
[quoted text clipped - 6 lines]
>
> Scott

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Scott McDonald - 17 Feb 2005 17:25 GMT

you wouldn't happen to know why it doesn't support exchange would you?

Thanks!

> Microsoft officially does not support using BCM with an Outlook profile
> that includes an Exchange account, unless that account is on a Small
[quoted text clipped - 17 lines]
>>
>> Scott

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