BCM with XP service pack 2

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Ian - 17 Feb 2005 16:07 GMT

I have just installed XP service pack 2 and BCM is acting very strange.
Biggest issues are:
1. the contact history (emails etc), shows my current in-box, not those only
related to that account

2. intermittent crashing of BCM when opening an account (saying 'BCM
encountered a problem etc)

Any answers please?

Also, I have been using BCM for a while with some performance problems
(searchning, saving etc). I've learned to live with these, but if there's an
answer please let me know?

Thanks.
Ian

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Luther - 17 Feb 2005 19:45 GMT

Forms Curruption Bug

Outlook 2003, and earlier, has a "forms cache" bug. Clearing the
cache usually fixes it. Choose Tools | Options | Other | Advanced
Options | Custom Forms, then click Manage Forms, then Clear Cache. If
simply clearing the cache doesn't fix the issue, try the other steps
detailed at
http://support.microsoft.com/default.aspx?scid=kb;en-us;836558

The bulk of the forms cache issues in Outlook 2003 are fixed in Service
Pack 1, so you should also install Office 2003 Service Pack 1 as well
as BCM SP1.

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Ian - 03 Mar 2005 13:47 GMT

Thanks for your help.

Ian

> I have just installed XP service pack 2 and BCM is acting very strange.
> Biggest issues are:
[quoted text clipped - 12 lines]
> Thanks.
> Ian

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