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MS Office Forum / Outlook / Calendaring / March 2005unable to save free/busy information
Hi, We have an Exchange 2003 environement, with both XP and 98SE clients. The XP clients have Outlook 2003, and the 98 clients use Outlook 2000. Whenever users with 2000 open up a shared calendar and try to create or delete an entry, this error message pops up: "Unable to save free/busy information. Unable to open free/busy information." We have Outlook 2000's SP3 installed, so does anyone know what could be causing this? Any help would be greatly appreciated! Thanks! Debbie D. SYMPTOMS When you use the meeting planner to view another person's free/busy time, you may receive the following error message: Unable to load free/busy information CAUSE This behavior may occur because there is a problem with the other person's published free/busy information. RESOLUTION To resolve this behavior, refresh the free/busy information by running Outlook with the /CleanFreeBusy command-line switch on the computer that is experiencing problems publishing free/busy information. To do this: 1. Click Start, and then click Run. 2. In the Open box, type outlook.exe /cleanfreebusy. 3. Click OK. > Hi, > [quoted text clipped - 9 lines] > > Debbie D.
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