How do I stop duplicate entries for meetings on Calendar?

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Susan Gentry - 03 Mar 2005 15:55 GMT

Even after accepting a meeting invitation, I still have a meeting marked as
tenative and a the same meeting as busy? How do I get the tentative to
disappear after I have accepted the meeting?

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Milly Staples [MVP - Outlook] - 03 Mar 2005 22:59 GMT

Are you using Delegates or Blackberries?

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Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Susan Gentry asked:

| Even after accepting a meeting invitation, I still have a meeting
| marked as tenative and a the same meeting as busy? How do I get the
| tentative to disappear after I have accepted the meeting?

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Susan L Gentry - 04 Mar 2005 02:15 GMT

No. Just the Outlook XP calendar and accepting the appointment for myself?

> Are you using Delegates or Blackberries?
>
> | Even after accepting a meeting invitation, I still have a meeting
> | marked as tenative and a the same meeting as busy? How do I get the
> | tentative to disappear after I have accepted the meeting?

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Dean Lissner - 04 Mar 2005 04:47 GMT

I am also having a problem with duplicate Outlook Calendar entries. I have
Exchange 2000/Outlook 2000. We did transition from Exchange 5.5 last year
and the problems started soon after that, but other things were happening at
the same time. I have both delegates and Blackberries and the problems are
the most severe around the heaviest calendar users with delegates. I have
disabled the "Process requests and responses on arrival option". I have
cleaned out contacts, verified delegate/editor relationships are correct and
read everything I can find. We;ve also gone down the "Best Practices" path.
Next I'm going to recreate local Outlook profiles. The problems persist.
What other things should I do?

We also have occasional problems with old meetings popping up. Do I use the
Outlook command-line options to fix that?

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Milly Staples [MVP - Outlook] - 04 Mar 2005 06:16 GMT

What version of the Blackberry Enterprise server are you running?

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After furious head scratching, Dean Lissner asked:

| I am also having a problem with duplicate Outlook Calendar entries.
| I have Exchange 2000/Outlook 2000. We did transition from Exchange
[quoted text clipped - 25 lines]
||| marked as tenative and a the same meeting as busy? How do I get the
||| tentative to disappear after I have accepted the meeting?

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Dean Lissner - 04 Mar 2005 18:02 GMT

We're running BES 3.6.3.17 with Exchange 2000 SP3

> What version of the Blackberry Enterprise server are you running?
>
[quoted text clipped - 27 lines]
> ||| marked as tenative and a the same meeting as busy? How do I get the
> ||| tentative to disappear after I have accepted the meeting?

Reply to this Message

Milly Staples [MVP - Outlook] - 04 Mar 2005 21:11 GMT

Not sure that this will help but here is a reply from a previous thread
indicting the version of cdo may be the culprit - reprinted in whole from
groups.google.com:

Thank you for your reply. It was helpful and correct. In my situation
we're running Exchange 2000 and Outlook 2003. We were also running
BlackBerry Enterprise Server (BES) prior to the implementation of
version 4.0. Once we upgraded to BES v4.0 we started getting the
duplicate calendar entries. I was certain this was relative to the v4.0
upgrade. Although I read your solution as well as a few others online,
I wanted to verify this with BB Support before making any changes. They
verified the solution as being correct. For the sake of others that may
run across this post, my in house ticket was closed with the following:

"According to BB Support, BES 4.0 stores a copy of cdo.dll which can be
found on your MS Exchange Server in Program File>ExchSrvr>BIN in the
same file directory of your BES, i.e. Program File>ExchSrvr>BIN. The
previous version stored this file in the BES system32 folder. With
assistance from BB I verified that the cdo.dll file did not exist in
the Program File>ExchSrvr>BIN directory on the BB server. This was the
cause of duplicate entries in Office Calendar. I acquired the cdo.dll
from Exchange and copied this to Program File>ExchSrvr>BIN on the BES.
I registered the .dll, and then restarted the BB service in Services. I
was told this may create a 5-10 minute delay in messages received, but
messages would not be lost. This issue has since been tested and
verified as issue resolved."

-AU

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After furious head scratching, Dean Lissner asked:

| We're running BES 3.6.3.17 with Exchange 2000 SP3
|
[quoted text clipped - 38 lines]
||||| marked as tenative and a the same meeting as busy? How do I get
||||| the tentative to disappear after I have accepted the meeting?

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Dean Lissner - 04 Mar 2005 21:37 GMT

Milly,

Thanks for this information. I will check it out.

I neglected to mention that most of my problems relate to recurring meetings
with long life. I believe that the damage is already done. Is there a way
to correct the broken meetings or will I need to recreate them all?

> Not sure that this will help but here is a reply from a previous thread
> indicting the version of cdo may be the culprit - reprinted in whole from
[quoted text clipped - 67 lines]
> ||||| marked as tenative and a the same meeting as busy? How do I get
> ||||| the tentative to disappear after I have accepted the meeting?

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