Task Request Forms have no accept / decline buttons

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David Porter - 16 Mar 2005 06:23 GMT

When users send a task request form (Outlook XP, Exchange Server 2000) to
external recipients, there are no accept/decline buttons on the form when the
recipient opens the task request. Consequently the task can't be added to
the assignee's task list or reported upon with updates. The receiving end is
not running Exchange Server, but are running Outlook 2003.

Any ideas how to get these forms to work?

Thanks...

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Sue Mosher [MVP-Outlook] - 16 Mar 2005 14:30 GMT

You need to make sure that the recipients' email addresses are marked for
rich-text. Double-click each address. See
http://www.outlookcode.com/d/sendform.htm for more information.

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Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

> When users send a task request form (Outlook XP, Exchange Server 2000) to
> external recipients, there are no accept/decline buttons on the form when
[quoted text clipped - 7 lines]
>
> Thanks...

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David Porter - 16 Mar 2005 22:19 GMT

That did the trick. Thanks so much.

It got me looking at the Exchange Server config as well and I found where I
could set the default protocol behavior for the whole server, too. For now,
I opted to control it on a user-by-user basis, though.

> You need to make sure that the recipients' email addresses are marked for
> rich-text. Double-click each address. See
[quoted text clipped - 11 lines]
> >
> > Thanks...

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