Dropping Meetings

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JR Bishop - 14 Apr 2005 22:32 GMT

I have a user who keeps loosing Meeting from there Calendar, but other users
don't loose the same meeting. I have look at all the papers on AV and I don't
scan any of the sub-dir on the Exchange 2003 server. Can anyone guide me in
the right direction.

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Thanks
JR Bishop

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Milly Staples [MVP - Outlook] - 15 Apr 2005 00:35 GMT

Does your Organization use Blackberries? What version of the Blackberry
server do you use if you do? Do your staff have delegates?

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--?
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, JR Bishop asked:

| I have a user who keeps loosing Meeting from there Calendar, but
| other users don't loose the same meeting. I have look at all the
| papers on AV and I don't scan any of the sub-dir on the Exchange 2003
| server. Can anyone guide me in the right direction.

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JR Bishop - 15 Apr 2005 01:50 GMT

Yes the one person that is having the problem has a Blackberry. Blackberry
Enterprise Server 3.6 sp2. I don't know what version is on the desktop.

> Does your Organization use Blackberries? What version of the Blackberry
> server do you use if you do? Do your staff have delegates?
[quoted text clipped - 3 lines]
> | papers on AV and I don't scan any of the sub-dir on the Exchange 2003
> | server. Can anyone guide me in the right direction.

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Milly Staples [MVP - Outlook] - 15 Apr 2005 06:07 GMT

Not sure that this will help but here is a reply from a previous thread
indicting the version of cdo may be the culprit - reprinted in whole from
groups.google.com:

Thank you for your reply. It was helpful and correct. In my situation
we're running Exchange 2000 and Outlook 2003. We were also running
BlackBerry Enterprise Server (BES) prior to the implementation of
version 4.0. Once we upgraded to BES v4.0 we started getting the
duplicate calendar entries. I was certain this was relative to the v4.0
upgrade. Although I read your solution as well as a few others online,
I wanted to verify this with BB Support before making any changes. They
verified the solution as being correct. For the sake of others that may
run across this post, my in house ticket was closed with the following:

"According to BB Support, BES 4.0 stores a copy of cdo.dll which can be
found on your MS Exchange Server in Program File>ExchSrvr>BIN in the
same file directory of your BES, i.e. Program File>ExchSrvr>BIN. The
previous version stored this file in the BES system32 folder. With
assistance from BB I verified that the cdo.dll file did not exist in
the Program File>ExchSrvr>BIN directory on the BB server. This was the
cause of duplicate entries in Office Calendar. I acquired the cdo.dll
from Exchange and copied this to Program File>ExchSrvr>BIN on the BES.
I registered the .dll, and then restarted the BB service in Services. I
was told this may create a 5-10 minute delay in messages received, but
messages would not be lost. This issue has since been tested and
verified as issue resolved."

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After furious head scratching, JR Bishop asked:

| Yes the one person that is having the problem has a Blackberry.
| Blackberry Enterprise Server 3.6 sp2. I don't know what version is on
[quoted text clipped - 17 lines]
||| papers on AV and I don't scan any of the sub-dir on the Exchange
||| 2003 server. Can anyone guide me in the right direction.

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JR Bishop - 15 Apr 2005 01:51 GMT

yes on the delegates

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