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MS Office Forum / Outlook / Calendaring / September 2005iCalendar and POP3: Calendar Advanced Options (Meeting Requests)
We're having a problem that I fear will not get resolved without an expensive call to Microsoft, but here it is for you to consider: Receiving Outlook meeting requests from an outside company - the requests arrive as plain text with no accept/decline buttons. After extensive testing, the ONLY way we've found to fix this is to check the "When sending meeting requests over the Internet, use iCalendar format." checkbox under Preferences --> Calendar Options in Outlook 2003. BUT, the ONLY way to make this checkbox check-able is have a POP3 mail account created in Outlook. Otherwise the checkbox is always unchecked and greyed-out, and if it is uncheckable, there is no way to receive meeting requests other than in plain text. Does this sound familiar to anyone? If we create a POP3 account in Outlook (pointing to gmail, yahoo) the checkbox no longer is greyed-out and can be checked. Without having to create Internet email accounts within Outlook for all of our users, is there another way to UN-GREY-OUT the "When sending meeting requests over the Internet, use iCalendar format." checkbox? This doesn't make any sense, I'm afraid. That option has no effect on how what received iCalendar items look like (and should also have no effect on sending meeting requests through an Exchange 2000/2003 server). What would be useful would be to see a raw incoming message with the iCalendar message part.  SignatureSue Mosher, Outlook MVP Author of Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx > We're having a problem that I fear will not get resolved without an expensive > call to Microsoft, but here it is for you to consider: [quoted text clipped - 15 lines] > our users, is there another way to UN-GREY-OUT the "When sending meeting > requests over the Internet, use iCalendar format." checkbox? Exactly, it doesn't make sense to us either, which is why I'm posting it here. Meeting requests will not work coming from an outside company unless that checkbox is checked. By default it is greyed-out. To remove the gray and check the checkbox, we have to create a new POP3 email account in Outlook. There is nothing anywhere that explains this, and as I feared, it is even too weird a problem for these forums. > This doesn't make any sense, I'm afraid. That option has no effect on how what received iCalendar items look like (and should also have no effect on sending meeting requests through an Exchange 2000/2003 server). > [quoted text clipped - 19 lines] > > our users, is there another way to UN-GREY-OUT the "When sending meeting > > requests over the Internet, use iCalendar format." checkbox? Let me make sure I understand.... when someone outside the company (such as me) sends you a meeting request, you will receive it as plain text, unless you add a POP account to your profile? It makes no sense to me. The text in the body indicates it's being sent as plain text, not RTF and the format is controlled by the sender and sender's mail server. SignatureDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Author, Google and Other Search Engines (Visual QuickStart Guide) Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Join OneNote Tips mailing list: http://www.onenote-tips.net/ > Exactly, it doesn't make sense to us either, which is why I'm posting it > here. Meeting requests will not work coming from an outside company unless [quoted text clipped - 43 lines] >> > meeting >> > requests over the Internet, use iCalendar format." checkbox? Can you get your hands on the raw incoming message? SignatureSue Mosher, Outlook MVP Author of Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx > Exactly, it doesn't make sense to us either, which is why I'm posting it > here. Meeting requests will not work coming from an outside company unless [quoted text clipped - 6 lines] >> >> What would be useful would be to see a raw incoming message with the iCalendar message part. >> > We're having a problem that I fear will not get resolved without an expensive >> > call to Microsoft, but here it is for you to consider: [quoted text clipped - 15 lines] >> > our users, is there another way to UN-GREY-OUT the "When sending meeting >> > requests over the Internet, use iCalendar format." checkbox? I have the same problem in reverse. Meetings sent from a machine with greyed out icalendar setting arrive on my machine plain and are not recognized by Outlook as a meeting (even though the option on the receiving end is set). Here is a source. <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN"> <HTML> <HEAD> <META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1"> <META NAME="Generator" CONTENT="MS Exchange Server version 6.5.7226.0"> <TITLE>Canceled: Asia</TITLE> </HEAD> <BODY> <!-- Converted from text/rtf format --> <P><FONT FACE="Georgia">When: Monday, October 17, 2005 12:00 AM to Saturday, October 22, 2005 12:00 AM (GMT-08:00) Pacific Time (US & Canada); Tijuana.</FONT></P> <P><FONT FACE="Georgia">*~*~*~*~*~*~*~*~*~*</FONT> </P> <BR> </BODY> </HTML>
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