In outlook the tracking options of a message does not work?

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

Outlook help - 13 Sep 2005 22:34 GMT

I want to send a message that sends when opened the person must respond that
they have recieved it. In Message Options I have chosen Request a delivery
receipt for this message and Request a read receipt for this message and Have
replies sent to myself. When I ran a test message with someone else, it
didn't work, they recieved the email but no window saying they must reply.
How do I fix this?

Reply to this Message

Judy Gleeson MVP - Outlook - 14 Sep 2005 00:02 GMT

The functions you selected (Read Receipt and Delivery Receipt) do not do
what you have described. There is no function that makes a pop up window
for the recipient to tell them that they must reply. Tell them in the body
of the email that you want them to reply.

Judy Gleeson - MVP Outlook
Acorn Training and Consulting
Canberra, Australia

see what Outlook training can do to improve productivity:
www.acorntraining.com.au/pdfdocs/ProductivITwithOutlook.pps

www.acorntraining.com.au/productivit.htm

> I want to send a message that sends when opened the person must respond that
> they have recieved it. In Message Options I have chosen Request a delivery
> receipt for this message and Request a read receipt for this message and Have
> replies sent to myself. When I ran a test message with someone else, it
> didn't work, they recieved the email but no window saying they must reply.
> How do I fix this?

Reply to this Message

Rate this thread: