Sending Appointments between different Outlook versions

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Wendy Kuhn - 25 Oct 2005 16:51 GMT

I am using Outlook 2003. Our client is using Outlook 2000. When appointments
are sent between the two groups, the appointments appear as a plain text
message.

Short of convincing the client to upgrade, is there a way to make the
appointments work between the two Outlook versions?

Thank you!

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Wendy Kuhn
wendy.kuhn@ps.net

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Sue Mosher [MVP-Outlook] - 25 Oct 2005 17:24 GMT

There is a known incompatiblity between Outlook 2000 and later versions related to reminders on meeting requests sent in iCalendar (aka iCal) format. To resolve this issue, do one of the following:

-- Contact Microsoft Product Support Services to obtain the Outlook 2000 post-SP3 hotfix described in this article: http://support.microsoft.com/?kbid=823199

-- Tell the senders to remove any reminder before sending you an iCal meeting request.

-- Tell the senders to send to you in native Outlook meeting request (RTF) format, not as iCal.

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Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

>I am using Outlook 2003. Our client is using Outlook 2000. When appointments
> are sent between the two groups, the appointments appear as a plain text
[quoted text clipped - 4 lines]
>
> Thank you!

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