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MS Office Forum / Outlook / Calendaring / April 2006

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Invitations not displaying accept/decline buttons

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haydenw78 - 01 Nov 2005 21:50 GMT
Am using Outlook 2002 and having problems with meeting invitations...  It
seems that Outlook isn't recognising them as invitations and so they appear
just as regular emails with none of the buttons or formatting that
invitations should have.

The problem does seem to happen just periodically - it will be fine for a
month or so, but then returns with a vengeance.  I cannot think of anything
that has changed on my computer that might be causing it, and nor can the
person sending me the invites.

Help would be most appreciated!
Vince Averello [MVP-Outlook] - 02 Nov 2005 13:16 GMT
Are you receiving the invites from people over the Internet?

> Am using Outlook 2002 and having problems with meeting invitations...  It
> seems that Outlook isn't recognising them as invitations and so they
[quoted text clipped - 9 lines]
>
> Help would be most appreciated!
haydenw78 - 03 Nov 2005 00:00 GMT
Yeah.  We are not on a network or anything...  Invitations are sent over the
net.

> Are you receiving the invites from people over the Internet?
>
[quoted text clipped - 11 lines]
> >
> > Help would be most appreciated!
Vince Averello [MVP-Outlook] - 03 Nov 2005 00:30 GMT
Are they coming from other Outlook users or different calendaring products?
Also, have you applied all the relevant SPs for Office 2002?

> Yeah.  We are not on a network or anything...  Invitations are sent over
> the
> net.
haydenw78 - 03 Nov 2005 00:47 GMT
I have applied all relevant SPs... The user sending the invitations is also
using Outlook.

> Are they coming from other Outlook users or different calendaring products?
> Also, have you applied all the relevant SPs for Office 2002?
>
> > Yeah.  We are not on a network or anything...  Invitations are sent over
> > the
> > net.
Vince Averello [MVP-Outlook] - 03 Nov 2005 01:13 GMT
Are the invites iCal items?

>I have applied all relevant SPs... The user sending the invitations is also
> using Outlook.
haydenw78 - 07 Nov 2005 07:42 GMT
Sorry - not entirely sure what an iCal item is?

The user sending the invitations creates an appointment in their calendar
and clicks "invite attendees" to send invitations to other users.  Is that
what you mean?

> Are the invites iCal items?
>
> >I have applied all relevant SPs... The user sending the invitations is also
> > using Outlook.
Vince Averello [MVP-Outlook] - 07 Nov 2005 11:53 GMT
Is the option to send iCal items checked here: Tools menu > Options >
Calendar

> Sorry - not entirely sure what an iCal item is?
>
> The user sending the invitations creates an appointment in their calendar
> and clicks "invite attendees" to send invitations to other users.  Is that
> what you mean?
Gatemouth - 06 Jan 2006 18:01 GMT
Vince,  I hope you don't mind if I jump in for the sake of the discussion:  
Yes, iCal is enabled on both sending and receiving Outlooks.  Outlook 2003
is running on all machines, and some receive a bonafide email formatted as a
Calendar Invite, and others get the ical info as garbled text in the body of
a normal email.  

This problem is reported on this board every week.

I've needed an answer to this an NO ONE is able to answer it on this board!  
So I lay down the challenge to anyone out there: CAN YOU ANSWER THIS OUTLOOK
ISSUE?

> Is the option to send iCal items checked here: Tools menu > Options >
> Calendar
[quoted text clipped - 4 lines]
> > and clicks "invite attendees" to send invitations to other users.  Is that
> > what you mean?
Vince Averello [MVP-Outlook] - 06 Jan 2006 18:43 GMT
I don't have an answer yet. I haven't seen this happen myself so it's a bit
hard to diagnose...

> Vince,  I hope you don't mind if I jump in for the sake of the discussion:
> Yes, iCal is enabled on both sending and receiving Outlooks.  Outlook 2003
[quoted text clipped - 11 lines]
> OUTLOOK
> ISSUE?
Swordsaint - 16 Feb 2006 18:09 GMT
Greetings everyone,

I'm having the same problem with my clients. If a user (who is using
outlook2003 in new york) sends a "meeting invitation" to another user (who is
also using outlook2003 in California) he or she is not able to view the
"accept, tentative, decline, or propose new time" buttons. instead, the
invitation is sent as an email and not as a calander event. How does the user
respond to the invite?

please help!

Regards, Chris

> I don't have an answer yet. I haven't seen this happen myself so it's a bit
> hard to diagnose...
[quoted text clipped - 14 lines]
> > OUTLOOK
> > ISSUE?
dep337 - 19 Apr 2006 18:27 GMT
Has anyone offered an answer to this yet?

> Greetings everyone,
>
[quoted text clipped - 27 lines]
> > > OUTLOOK
> > > ISSUE?
Jeff Young - 14 Feb 2006 23:53 GMT
I don't know the answer, but I've also experienced this and have some more
clues that might help an MVP diagnose the problem.

My wife routinely sends me iCal events from her Macintosh using MS Entourage.
She sends it to two different email accounts: one is my work account and one
is my personal account.  I have two separate Outlook 2002 profiles set up on
the same computer and therefore can receive this iCal invitation in each of
these accounts, with the same Outlook installation, on the same computer.
What is interesting is that from one account  I receive the expected
invitation with the opportunity to accept, decline, etc.  From my personal
account, however, the same email invitation comes accross without the options!
The only differences between the two received  iCal invitations is (1) a
different Outlook profile, and (2) a different email server.  One profile is
set up for POP3 and the other is set up for MAPI.

Any ideas?

>Vince,  I hope you don't mind if I jump in for the sake of the discussion:  
>Yes, iCal is enabled on both sending and receiving Outlooks.  Outlook 2003
[quoted text clipped - 13 lines]
>> > and clicks "invite attendees" to send invitations to other users.  Is that
>> > what you mean?
 
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