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MS Office Forum / Outlook / Calendaring / January 2006

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Delegate versus sharing

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Circe - 12 Jan 2006 22:28 GMT
We recently turned over to Outlook 2003 and had 2000 previously.
Most of our administrative staff was given delegate rights to see their
manager's calendar.  

Now they are beseiged with duplicate emails, calendar items disappearing and
not appearing at all.

All managers have blackberrys.  

Do I have to manually ask all adminstrators to take off delegate status and
have their managers just share their calendar to avoid these issues?  No
administrator, here, should be acting on behalf of anyone.
Diane Poremsky [MVP] - 12 Jan 2006 23:51 GMT
Assuming you have all the latest service packs and the problems still exist,
yes, turn of delegation and share the mailboxes.

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> We recently turned over to Outlook 2003 and had 2000 previously.
> Most of our administrative staff was given delegate rights to see their
[quoted text clipped - 10 lines]
> have their managers just share their calendar to avoid these issues?  No
> administrator, here, should be acting on behalf of anyone.
Circe - 24 Jan 2006 14:00 GMT
Do I need to have support staff do this manually?

> Assuming you have all the latest service packs and the problems still exist,
> yes, turn of delegation and share the mailboxes.
[quoted text clipped - 13 lines]
> > have their managers just share their calendar to avoid these issues?  No
> > administrator, here, should be acting on behalf of anyone.
 
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