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MS Office Forum / Outlook / Calendaring / January 2006

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2003 calendar's find, doesn't find items created today till tomarr

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Support7556 - 13 Jan 2006 20:35 GMT
If User creates a appointment today for any future date, it will not be found
until tomorrow.

Not even advance find works. Very weird.

Outlook 2003 on Exchange 2000.

All Ms Office 2003 Clients and repeatable/consistent.  MS office 2000 client
do not experience the problem.
Milly Staples [MVP - Outlook] - 15 Jan 2006 17:01 GMT
Unable to reproduce it - what search criteria are your users specifying in
the advanced search?  I use "created" and "today."  Search is instantaneous.

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Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.  All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Support7556 asked:

| If User creates a appointment today for any future date, it will not
| be found until tomorrow.
[quoted text clipped - 5 lines]
| All Ms Office 2003 Clients and repeatable/consistent.  MS office 2000
| client do not experience the problem.
Support7556 - 16 Jan 2006 15:11 GMT
The Users are Opening/Using "Other's Calendar".
There are five Calendars that they open, however two are only used weekly.
The five Calendar's give everyone view(reviewer) rights.
The Scheduler has Owner rights.
Normal Searches (Finds) values are firstname and/or lastname which were
created in Subject field.
Advance Finds with Subject equals firstname and/or lastname.
 Sometimes additional criteria "Start" On or after Date.
Usually only one person creates or edits appointments and many search/view
Calendars.

Could it be the number of appointments (items) in the Calendar?
 Or the number per day?
The three busier Calendars have 6,000 to 14,000 appointments.
They like keeping at least three months in the past.

> Unable to reproduce it - what search criteria are your users specifying in
> the advanced search?  I use "created" and "today."  Search is instantaneous.
[quoted text clipped - 8 lines]
> | All Ms Office 2003 Clients and repeatable/consistent.  MS office 2000
> | client do not experience the problem.
Milly Staples [MVP - Outlook] - 16 Jan 2006 16:38 GMT
It would have been nice to have included the information about other users
folders (calendars) in the first post rather than making someone (me) do
rework :(

Let me go try to reproduce it now with the additional information.

Signature

Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.  All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Support7556 asked:

| The Users are Opening/Using "Other's Calendar".
| There are five Calendars that they open, however two are only used
[quoted text clipped - 34 lines]
||| All Ms Office 2003 Clients and repeatable/consistent.  MS office
||| 2000 client do not experience the problem.
Support7556 - 16 Jan 2006 20:09 GMT
I appoligize, but I didn't think of them when I posted issue.

> It would have been nice to have included the information about other users
> folders (calendars) in the first post rather than making someone (me) do
[quoted text clipped - 40 lines]
> ||| All Ms Office 2003 Clients and repeatable/consistent.  MS office
> ||| 2000 client do not experience the problem.
Support7556 - 16 Jan 2006 21:27 GMT
I don't know if this makes a difference, but the "Scheduler" user (creator)
opens the five calendars automatically, because I set it up their profile;
Advanced Settings > Open Additional Mailboxes. Cached Exchange Mode is ON.

> It would have been nice to have included the information about other users
> folders (calendars) in the first post rather than making someone (me) do
[quoted text clipped - 40 lines]
> ||| All Ms Office 2003 Clients and repeatable/consistent.  MS office
> ||| 2000 client do not experience the problem.
Milly Staples [MVP - Outlook] - 16 Jan 2006 23:50 GMT
It just keeps getting better and better - back to the drawing board!! :(

Signature

Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.  All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Support7556 asked:

| I don't know if this makes a difference, but the "Scheduler" user
| (creator) opens the five calendars automatically, because I set it up
[quoted text clipped - 54 lines]
||||| All Ms Office 2003 Clients and repeatable/consistent.  MS office
||||| 2000 client do not experience the problem.
Milly Staples [MVP - Outlook] - 17 Jan 2006 00:14 GMT
Okay, before I go and try this again you are:

Opening other mailboxes as a part of the "Scheduler's" mailbox profile and
it is the Scheduler who is searching the additional mailbox calendars that
are a part of the profile - Yes?

Okay, just to narrow it down:
The appointments are created by anyone, the Scheduler or who?
Is there anyone delegated rights to the Scheduler's mailbox?
Do you have any views set on the additional mailboxes?
The Scheduler is using simple search as well as Advanced Find?
What are the parameters being used?
Are you searching a single mailbox or attempting to search across multiple
mailboxes (won't work for the second.)?

Anything else you want to add before I go to try to set up a similar
arrangement and test again?

Signature

Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.  All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Support7556 asked:

| I don't know if this makes a difference, but the "Scheduler" user
| (creator) opens the five calendars automatically, because I set it up
[quoted text clipped - 54 lines]
||||| All Ms Office 2003 Clients and repeatable/consistent.  MS office
||||| 2000 client do not experience the problem.
Support7556 - 17 Jan 2006 18:11 GMT
I answered in-line so we would get the answers mixed up.

> Okay, before I go and try this again you are:
>
> Opening other mailboxes as a part of the "Scheduler's" mailbox profile and
> it is the Scheduler who is searching the additional mailbox calendars that
> are a part of the profile - Yes?

CORRECT (all five calender (mailboxes) are opened with Scheduler's profile)

> Okay, just to narrow it down:
> The appointments are created by anyone, the Scheduler or who?

Only Scheduler Creates/Modifies Appts.

> Is there anyone delegated rights to the Scheduler's mailbox?

"Default" has Reviewer rights.
A group "All Staff" has Reviewer rights.

> Do you have any views set on the additional mailboxes?

No

> The Scheduler is using simple search as well as Advanced Find?

Only did Adv. Find in attempt to find missing items.

> What are the parameters being used?

Simple find (subject); a name.

> Are you searching a single mailbox or attempting to search across multiple
> mailboxes (won't work for the second.)?

Single Calendar Only

> Anything else you want to add before I go to try to set up a similar
> arrangement and test again?

No that is everything.
I am greatful for your efforts.  Thank-you.

> | I don't know if this makes a difference, but the "Scheduler" user
> | (creator) opens the five calendars automatically, because I set it up
[quoted text clipped - 54 lines]
> ||||| All Ms Office 2003 Clients and repeatable/consistent.  MS office
> ||||| 2000 client do not experience the problem.
Support7556 - 16 Jan 2006 22:01 GMT
Turning off Exchange Mode had no effect.

> It would have been nice to have included the information about other users
> folders (calendars) in the first post rather than making someone (me) do
[quoted text clipped - 40 lines]
> ||| All Ms Office 2003 Clients and repeatable/consistent.  MS office
> ||| 2000 client do not experience the problem.
Milly Staples [MVP - Outlook] - 20 Jan 2006 01:56 GMT
I set up a profile here (Exchange 2003, SP-2, Outlook 2003, SP-2) with 3
additional mailboxes opened in the same profile.  I can set an appointment
for today, or whenever, and then search for it using both Find and Advanced
Find.  It shows up, both when I set the appointment in my calendar or one of
the additional mailboxes.  Sorry - can't reproduce the problem here.  I
don't have access to an Exchange 2000 machine here since I upgraded a couple
of years ago and have no intention of going back (OWA is SO nice with
Ex2003.)  Otherwise, I followed your steps and no luck - I can find all
items, whether created for today or a future date.

Signature

Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.  All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Support7556 asked:

| If User creates a appointment today for any future date, it will not
| be found until tomorrow.
[quoted text clipped - 5 lines]
| All Ms Office 2003 Clients and repeatable/consistent.  MS office 2000
| client do not experience the problem.
Support7556 - 20 Jan 2006 21:54 GMT
Thank you very much for all your efforts.
I am truly grateful. I am also sorry that all you work wasn’t successful.

It is most likely a 2003 Outlook using 2000 Exchange Server issue,
Since Outlook 2000 works without error.

Perhaps you could help me with the rushed migration because of this
unresolved problem.
I'm expediting our migration to Exchange 2003
I'm trying to find a tool/script to enroll/move only Outlook profiles
because the computers are already enrolled to the new server, but the outlook
profiles point to/use the old 2000 Exchange server.
I don’t even know how to do it manually since Users don’t have rights to add
or edit their Outlook profile.
In addition manually would be very tedious since we have multiple users per
computer.
Exprofre.exe seems to complete wipe/create new local user profiles;  
C:\Documents and Settings\UserName.NewDomain.
All their: My docs, Desktop, Printers …etc. become lost/unlinked.
I just want the Outlook Email Account’s Exchange Server Setting changed!
From Old-Server.Old-Domain to New-Server.New-Domain.
The User names and passwords are identical.
The only way I know how to do that right now is give all users Admin rights
while we change their E-mail Accounts.

> I set up a profile here (Exchange 2003, SP-2, Outlook 2003, SP-2) with 3
> additional mailboxes opened in the same profile.  I can set an appointment
[quoted text clipped - 15 lines]
> | All Ms Office 2003 Clients and repeatable/consistent.  MS office 2000
> | client do not experience the problem.

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