Address Book unavailable mostly

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Austin - 30 Jan 2006 23:00 GMT

This pertains to Outlook 2003 SP2 - Outlook also has been de-installed and
re-installed.

Issue is not when one clicks the Address Book button in the toolbar, but
when one clicks either the TO: button on the new mail message or the ADD
OTHERS: button on a new meeting request, Outlook locks. Usually the AB pops
up and you select a address from the listings.

The question is: how can I find/move/make appear the AB so that it can be
used??

There isn't a control-menu on the upper left of the box and only a X on the
upper right.

any thoughts?

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Brian Tillman - 31 Jan 2006 02:49 GMT

> This pertains to Outlook 2003 SP2 - Outlook also has been
> de-installed and re-installed.
[quoted text clipped - 3 lines]
> the ADD OTHERS: button on a new meeting request, Outlook locks.
> Usually the AB pops up and you select a address from the listings.

If this were happening to me, I'd remove the Outlook Address Book service
from the mail profile (Tools>E-mail Accounts>View or display existing
directories or address books>Next, select Outlook Address Book, click
Remove), stop and restart Outlook, and add it back in again.

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Brian Tillman

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Austin - 31 Jan 2006 22:48 GMT

I just about to do this when it turns out (the user neglecting to tell me)
that the laptop is using the extended display (using external monitors -two
that is) and when they switched the display back to laptop, whoop, there it
is!! the address book. amazing.

I told him to get an update for the video driver.

thx for the suggestion. I will use it when I need to.

> > This pertains to Outlook 2003 SP2 - Outlook also has been
> > de-installed and re-installed.
[quoted text clipped - 8 lines]
> directories or address books>Next, select Outlook Address Book, click
> Remove), stop and restart Outlook, and add it back in again.

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