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MS Office Forum / Outlook / Calendaring / May 2006

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sent appointments are received as gibberish email

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istrange63@hotmail.co.uk - 12 May 2006 17:51 GMT
When I send a meeting request or appointment the attendees have noted
that it does not appear in their calendar and all they get is an email
with a lot of gibberish in it.

As the sender I get a clear entry in my calendar.

Anyone come across this or how to solve it ? was working ok last month

regards
I
Sue Mosher [MVP-Outlook] - 12 May 2006 18:13 GMT
What they're getting is probably an iCalendar item that their software can't process. What mail program are they using?

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Sue Mosher, Outlook MVP
  Author of Configuring Microsoft Outlook 2003
    http://www.turtleflock.com/olconfig/index.htm
  and Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx
 

> When I send a meeting request or appointment the attendees have noted
> that it does not appear in their calendar and all they get is an email
[quoted text clipped - 6 lines]
> regards
> I
istrange63@hotmail.co.uk - 12 May 2006 22:38 GMT
They are using outlook also:  this is the sort of gibberish

BEGIN:VCALENDAR
PRODID:-//Microsoft Corporation//Outlook 10.0 MIMEDIR//EN VERSION:2.0
METHOD:REQUEST BEGIN:VEVENT ATTENDEE;CN="Ken
Strange";ROLE=REQ-PARTICIPANT;RSVP=TRUE:MAILTO:ken@xxxxxxx
ORGANIZER:MAILTO:ian@xxxxxxxx
DTSTART;VALUE=DATE:20060512
DTEND;VALUE=DATE:20060513
LOCATION:home
TRANSP:OPAQUE
SEQUENCE:0
UID:040000008200E00074C5B7101A82E00800000000D040C42AA470C6010000000000000000100
00000358E80C44432AB42888930D646D4AC71
DTSTAMP:20060505T232942Z
DESCRIPTION:When: 12 May 2006 00:00 to 13 May 2006 00:00 (GMT)
Greenwich
 Mean Time : Dublin\, Edinburgh\, Lisbon\, London.\nWhere:
 home\n\n*~*~*~*~*~*~*~*~*~*\n\n\n
SUMMARY:Week 18:xxxx
PRIORITY:5
CLASS:PUBLIC
BEGIN:VALARM
TRIGGER:-PT1080M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
END:VCALENDAR
Sue Mosher [MVP-Outlook] - 13 May 2006 00:23 GMT
It's not gibberish. It's an iCalendar/vCalendar item.

You didn't say what version of Outlook they're using. It matters.

Signature

Sue Mosher, Outlook MVP
  Author of Configuring Microsoft Outlook 2003
    http://www.turtleflock.com/olconfig/index.htm
  and Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx
 

> They are using outlook also:  this is the sort of gibberish
>
[quoted text clipped - 25 lines]
> END:VEVENT
> END:VCALENDAR
istrange63@hotmail.co.uk - 13 May 2006 08:04 GMT
> It's not gibberish. It's an iCalendar/vCalendar item.
>
> You didn't say what version of Outlook they're using. It matters.

for me outlook 2002:  (10.6515,6735) SP3

for them according to headers
X-Mailer Microsoft Outlook IMO, Build 9.0.2416 (9.0.2910.0)

But they say was working ok a few weeks ago, so sounds like a problem
my end not theirs
Also tried sending to dummy person in my domain and saw the same result

Ian
Sue Mosher [MVP-Outlook] - 13 May 2006 19:28 GMT
There is a known incompatiblity between Outlook 2000 and later versions related to reminders on meeting requests sent in iCalendar (aka iCal) format. To resolve this issue, do one of the following:

-- Contact Microsoft Product Support Services to obtain the Outlook 2000 post-SP3 hotfix described in this article: http://support.microsoft.com/?kbid=823199

-- Tell the senders to remove any reminder before sending you an iCal meeting request.

-- Tell the senders to send to you in native Outlook meeting request (RTF) format, not as iCal.

Signature

Sue Mosher, Outlook MVP
  Author of Configuring Microsoft Outlook 2003
    http://www.turtleflock.com/olconfig/index.htm
  and Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx
 

>
>> It's not gibberish. It's an iCalendar/vCalendar item.
[quoted text clipped - 11 lines]
>
> Ian
mdensmore@fitnessquest.com - 18 May 2006 17:47 GMT
We are having this same issue, but sender and receiver are both using
Outlook 2002 SP3, same office, same mailserver, same network.  The
meeting request/appointment will go out to several people- most get it
correctly a few don't.  All machines have all windows and office
updates available. I have done detect/repair, re-intall of office all
to no advail.
Please don't recomend the sender change to vCalendar format or rich
text, because of various senders that is just not a good resolution.  I
would like to be able to fix the issue on the receiver's machine.  Any
help would be appreciated.

> There is a known incompatiblity between Outlook 2000 and later versions related to reminders on meeting requests sent in iCalendar (aka iCal) format. To resolve this issue, do one of the following:
>
[quoted text clipped - 26 lines]
> >
> > Ian
istrange63@hotmail.co.uk - 19 May 2006 23:53 GMT
We also are still are having the problem, at the receiver's end.
BUT this was working ok a few weeks back
Asked the receiver to send a dummy appointment and this drops into my
calendar ok
So it *must* be something at my end
But I know not what ..
any help ? much appreciated

> We are having this same issue, but sender and receiver are both using
> Outlook 2002 SP3, same office, same mailserver, same network.  The

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