Outlook Schedules

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mlecuyer - 29 Jun 2006 17:30 GMT

I have a problem with shedules in Outlook 2007. When I open a schedule in
calendar after a few operations it will blue screen windows XP. No warning
just a blue screen then need to reboot. Anyone have any ideas why?

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Milly Staples [MVP - Outlook] - 30 Jun 2006 02:42 GMT

That is usually a driver issue, not software issue. I would see about
updating your video drivers.

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Milly Staples [MVP - Outlook]

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After furious head scratching, mlecuyer asked:

| I have a problem with shedules in Outlook 2007. When I open a
| schedule in calendar after a few operations it will blue screen
| windows XP. No warning just a blue screen then need to reboot. Anyone
| have any ideas why?

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mlecuyer - 30 Jun 2006 19:28 GMT

Interesting answer. I have a new video card and have updated all the drivers
to the latest. The problem with Schedules blowing up windows has only started
with the install of the 2007 beta not he card. I have used schedules
extensively in the past with no problems.

> That is usually a driver issue, not software issue. I would see about
> updating your video drivers.
[quoted text clipped - 3 lines]
> | windows XP. No warning just a blue screen then need to reboot. Anyone
> | have any ideas why?

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Milly Staples [MVP - Outlook] - 30 Jun 2006 21:24 GMT

Post the error message that shows when Windows blue screens - if it is a
"Multiple IRP Requests" there are several causes, none of them relating to
Office, but bad memory, drivers, or hardware.

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| Interesting answer. I have a new video card and have updated all the
| drivers to the latest. The problem with Schedules blowing up windows
[quoted text clipped - 17 lines]
||| windows XP. No warning just a blue screen then need to reboot.
||| Anyone have any ideas why?

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mlecuyer - 12 Jul 2006 20:41 GMT

I am no longer getting any type of message the computer just reboots. The
last message was a generic your windows has crashed if it happens again do
something. If I remember correctly (and I may not) the last meaninful message
I recieved mention the page file. I should mention the last time it crashed I
was creating a meeting request and I was scrolling from side to side looking
for free time. Actually the scrolling side to side is commonly when windows
crashes.

> Post the error message that shows when Windows blue screens - if it is a
> "Multiple IRP Requests" there are several causes, none of them relating to
[quoted text clipped - 21 lines]
> ||| windows XP. No warning just a blue screen then need to reboot.
> ||| Anyone have any ideas why?

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Milly Staples [MVP - Outlook] - 13 Jul 2006 02:27 GMT

As I said, blue screens are normally the problem with faulty hardware
drivers. From your description, you need to install new video drivers.

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| I am no longer getting any type of message the computer just reboots.
| The last message was a generic your windows has crashed if it happens
[quoted text clipped - 38 lines]
||||| windows XP. No warning just a blue screen then need to reboot.
||||| Anyone have any ideas why?

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mlecuyer - 20 Jul 2006 14:04 GMT

I've installed the latest nvidia (91.31) drivers and I finally got an error
message that points to the video drivers as you've mentioned. The error is:

A driver has overrun a stack-based buffer.
This overrun could potentially allow a malicious user to gain control of
this machine.

Any suggestions on how to fix this? Maybe a duplicate or wrong DLL?

> As I said, blue screens are normally the problem with faulty hardware
> drivers. From your description, you need to install new video drivers.
[quoted text clipped - 41 lines]
> ||||| windows XP. No warning just a blue screen then need to reboot.
> ||||| Anyone have any ideas why?

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mlecuyer - 30 Aug 2006 14:24 GMT

I finally found a solution to the problem. I uninstalled the office beta and
installed office 2003 and eveything works fine. So therefore the logical
solution is that the beta of office 2007 was the problem not "faulty hardware
drivers" as suggested. As this prblem only occured with schedules in outlook
there is no other rational conclusion.

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