How to clean calendar reservations??

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jim - 31 Oct 2003 13:17 GMT

Problem: We use Outlook 2000 with Exchange 5.5 (SP4) to do conference room
scheduling, and we use the "direct booking" method
(http://support.microsoft.com/default.aspx?scid=kb;en-us;196534&Product=out2
K). The scheduling process has worked almost flawlessly, up to a point..
In the last few weeks we've had many employees leave the company. Despite
the fact that their NT accounts and mailboxes were disabled, Outlook still
shows the conference rooms they reserved as busy. Obviously it's
frustrating when somebody is unable to book a room, only to walk by that
room and see it unoccupied.

Does anyone know of a way to scan through all of the utility/conf room
mailboxes to clear out the reservations for accounts that are no longer
active? Do the NT accts and mailboxes need to be physically deleted (not
just disabled)? The only choice we have now is to go through each
conference room calendar with a list of former employees and delete them one
by one.

Thanks!

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Nikki - 31 Oct 2003 14:14 GMT

Change the Calendar view to "By Category"
Insert the "Organizer" field into the view:

Written using Outlook 2000 as the model:
Select your Calendar folder
Select VIEW from the menu
Select CURRENT VIEW
Select BY CATEGORY

Now right-click on the gray Title bar
Select FIELD CHOOSER from the mini menu
Select ALL APPOINTMENT FIELDS in the drop down
Select ORGANIZER and Drag that field and
Drop it on the gray title bar

Armed with your list of Employee's that have left the
company, click on the "Organizer" title to sort by organizer.
Then you can highlight and select the appointments made by
the old employees and delete them in mass.

Signature

Nikki Peterson [MVP - Outlook]

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