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MS Office Forum / Outlook / Calendaring / April 2007overbooking resources
We have about 10 conference rooms that have been set up as resources. The big problem is the rooms are getting overbooked. Someone can send an appointment from 10-11am and get it accepted, then later someone else can send an appointment from 9-11am to the same resource and it will also get accepted. This is a huge problem for us. We just moved to Exchange Server and Outlook 2003. Each resource has an e-mail account. The process has been set up to 'automatically accept' and 'automatically decline' and 'author' permission have been given. Is there something else that needs to be done? Please help!! Tina Never mind - we figured it out. In both situations the person who sent the first appointment had the Show Time As selected Free instead of Busy, thus allowing the 2nd appointment to overlap it. > We have about 10 conference rooms that have been set up as resources. The big > problem is the rooms are getting overbooked. Someone can send an appointment [quoted text clipped - 8 lines] > > Tina Hi Tina, I have the same issue but in my case, first person who booked the room did set it to busy. (same way for the second meeting) any suggestions? thanks Cemal > Never mind - we figured it out. In both situations the person who sent the > first appointment had the Show Time As selected Free instead of Busy, thus [quoted text clipped - 12 lines] > > > > Tina Just make sure that each room has it's own mailbox, the Resource Scheduling options have been selected, and appropriate permissions assigned. Once we identified our hiccup below - it's been smooth sailing. > Hi Tina, > [quoted text clipped - 22 lines] > > > > > > Tina Thankyou for the help > Just make sure that each room has it's own mailbox, the Resource Scheduling > options have been selected, and appropriate permissions assigned. Once we [quoted text clipped - 26 lines] > > > > > > > > Tina
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