On behalf of using a POP3 acct.

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RHudak - 22 Feb 2007 16:15 GMT

If I have my primary email address using a POP3 acct. and and exchange server
acting as my host for Calendaring, how can I get rid of the "on behalf of
[username@domainname.com]" in the "from" field when the user sends a meeting
request? The end user sees [username@POP3domain.com] on behalf of [same
username@ourexchangeserverdomain.com]. Anyone have any thoughts on how to
remove the on behalf of in the from line?

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Jocelyn Fiorello [MVP - Outlook] - 23 Feb 2007 06:43 GMT

As far as I know, this problem is caused by having an Exchange account and a
POP3 account in the same Outlook profile. Not sure if you can change the "on
behalf of" without putting each account in its own profile, but I'm not much
of an Exchange expert, so perhaps someone else will weigh in if there is
another way.

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Jocelyn Fiorello
MVP - Outlook

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> If I have my primary email address using a POP3 acct. and and exchange server
> acting as my host for Calendaring, how can I get rid of the "on behalf of
> [username@domainname.com]" in the "from" field when the user sends a meeting
> request? The end user sees [username@POP3domain.com] on behalf of [same
> username@ourexchangeserverdomain.com]. Anyone have any thoughts on how to
> remove the on behalf of in the from line?

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Brian Tillman - 23 Feb 2007 14:40 GMT

> If I have my primary email address using a POP3 acct. and and
> exchange server acting as my host for Calendaring, how can I get rid
[quoted text clipped - 3 lines]
> username@ourexchangeserverdomain.com]. Anyone have any thoughts on
> how to remove the on behalf of in the from line?

Don't use the From field to select the sending address. Instead use the
Accounts button.

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Brian Tillman

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RHudak - 27 Feb 2007 13:16 GMT

Brian,

Yes that worked. Sending from our exchange server instead of his POP3 acct
got rid of the "on behalf of". However now the senders email address comes
up with our domain name instead of his. I know this is because of sending
from our exchange server. Any other thoughts?

> > If I have my primary email address using a POP3 acct. and and
> > exchange server acting as my host for Calendaring, how can I get rid
[quoted text clipped - 6 lines]
> Don't use the From field to select the sending address. Instead use the
> Accounts button.

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Brian Tillman - 27 Feb 2007 13:41 GMT

> Yes that worked. Sending from our exchange server instead of his
> POP3 acct got rid of the "on behalf of". However now the senders
> email address comes up with our domain name instead of his. I know
> this is because of sending from our exchange server. Any other
> thoughts?

I didn't intend for you to send using the Exchange account. You said you
have two accounts, the Exchange account and the POP account. I assume that
the address associated with the POP account is user@POP3domain, as in your
example. I also assume (although perhaps I shouldn't) that the POP and SMTP
servers in that account are for the POP account ISP and not your company's
Exchange server and that the credentials in the account are your POP
credentials for the ISP supplying the POP account. Is this not the case?
If it is, then you should be able to select the POP account using the
Accounts button and the recipient will see the POP address as the sender.

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Brian Tillman

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RHudak - 06 Mar 2007 20:53 GMT

Brian,

You assume right. The only reason the user is on our exchange server is so
he can use the calendar feature. His POP3 email is the default email for
him. I tried selecting the "account" button and using POP account but I get
the same result. Not sure what else to try....

> > Yes that worked. Sending from our exchange server instead of his
> > POP3 acct got rid of the "on behalf of". However now the senders
[quoted text clipped - 11 lines]
> If it is, then you should be able to select the POP account using the
> Accounts button and the recipient will see the POP address as the sender.

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Brian Tillman - 06 Mar 2007 22:22 GMT

> You assume right. The only reason the user is on our exchange server
> is so he can use the calendar feature. His POP3 email is the default
> email for him. I tried selecting the "account" button and using POP
> account but I get the same result. Not sure what else to try....

WIthout revealing any real addresses (but making sure that you are
consistent in your domain substitutions), post the settings you have for the
POP account.

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Brian Tillman

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