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MS Office Forum / Outlook / Calendaring / March 2007Reminder issue
Hi Everytime one of my users open her outlook 2003, she gets the following error : There was a problem reading one or more of your reminders.Some reminders may not appear.Cannot locate recurrence information for this appointment Why???? This same users messages that she flag and does not pop-up as it suppose to.it only stays in the Follow-up folder.We need the reminders to pop-up. does anyone know if the message is related to the second issue? Thanks > Everytime one of my users open her outlook 2003, she gets the > following error : [quoted text clipped - 3 lines] > > Why???? There are multiple reasons why reminders may fail. However, she should try starting Outlook once with the /cleanreminders command line switch. I.E., with Outlook closed, she should click Start>Run and enter outlook.exe /cleanreminders in the Open field, then click OK. Note the space in front of the slash.  SignatureBrian Tillman Hi Brian, thanks for the reply. We tried that but it doesn't work >> Everytime one of my users open her outlook 2003, she gets the >> following error : [quoted text clipped - 11 lines] > > in the Open field, then click OK. Note the space in front of the slash. > Hi Brian, thanks for the reply. We tried that but it doesn't work Were I in thins situation, I'd try a new mail profile. SignatureBrian Tillman We have uninstalled outlook and installed it again and that doesn't work. I have been advised by a exchange MVP not to delete the AD user and create it again as this can cause other issues >> Hi Brian, thanks for the reply. We tried that but it doesn't work > > Were I in thins situation, I'd try a new mail profile. > We have uninstalled outlook and installed it again and that doesn't > work. That simply reuses the existing mail profile (in the registry) and so I'd expect it to exhibit the same behavior if, in fact, the problem is in the profile. In Control Panel, use Mail>Show Profiles>Add to create a new mail profile. SignatureBrian Tillman |
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