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bvheating - 27 Feb 2007 15:31 GMT

recently had to restore windows and in turn had to reinstall Office. Use
Outlook strictly for the calendar and reminders, but my calendar was lost,
and it won't let me post any new entries to the calendar-says folder has been
deleted or moved or not authorized. Did search for .pst files, but not
finding any. is there any way to retrieve my calendar from before the blowup?

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Brian Tillman - 28 Feb 2007 14:06 GMT

> recently had to restore windows and in turn had to reinstall Office.
> Use Outlook strictly for the calendar and reminders, but my calendar
> was lost, and it won't let me post any new entries to the
> calendar-says folder has been deleted or moved or not authorized. Did
> search for .pst files, but not finding any. is there any way to
> retrieve my calendar from before the blowup?

That depends entirely on how you "restored" Windows. You don't give enough
detail to answer definitively.

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Brian Tillman

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bvheating - 28 Feb 2007 14:54 GMT

restored windows from the restore utility--not from the restore disks. Am now
able to post new entries to calendar by uninstalling and reinstalling Office,
but still don't have old entries. Does that help, or need more info? thanks

> > recently had to restore windows and in turn had to reinstall Office.
> > Use Outlook strictly for the calendar and reminders, but my calendar
[quoted text clipped - 5 lines]
> That depends entirely on how you "restored" Windows. You don't give enough
> detail to answer definitively.

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Brian Tillman - 28 Feb 2007 20:53 GMT

> restored windows from the restore utility--not from the restore
> disks. Am now able to post new entries to calendar by uninstalling
> and reinstalling Office, but still don't have old entries. Does that
> help, or need more info?

Which "restore utility" do you mean? Please describe the exact name of the
application you used.

One of two things come to mind. The first is that you erased your old data
with whatever method you used to "restore". The second is that the old data
is there, you just didn't connect to it, but created a new data store. In
the former case, you're out of luck. In the latter case, just add the old
PST to your current mail profile. In Outlook click File>Open>Outlook Data
File and add it. You can then make it your delivery location again.

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Brian Tillman
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Brian Tillman

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bvheating - 28 Feb 2007 22:18 GMT

I think I may be up a creek, but am hoping you are the wizard I need! using
Windows XP, went to Control Panel, Performance & Maintenance and on left side
there is a "System restore". Selected that one, it said I would not lose any
data files, but would need to reinstall any software that was put on since
initial setup There were no restore points all the way back to end of
Nov06,(tower is new - have only had it 90 days today) so I don't know where
it pulled it from, but it did. After reinstalled all other software including
Office 2003, apparently did not lose any data files and am able to access all
other files/folders used in Office Word & Excel. but not Outlook and can only
make new entries to calendar. Have done a search for pst in all drives,
files & folders, system files, hidden and not, but it has not found any with
that type. Your thoughts? Thanks

> > restored windows from the restore utility--not from the restore
> > disks. Am now able to post new entries to calendar by uninstalling
[quoted text clipped - 10 lines]
> PST to your current mail profile. In Outlook click File>Open>Outlook Data
> File and add it. You can then make it your delivery location again.

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Brian Tillman - 01 Mar 2007 13:30 GMT

> I think I may be up a creek, but am hoping you are the wizard I need!
> using Windows XP, went to Control Panel, Performance & Maintenance
> and on left side there is a "System restore". Selected that one, it
> said I would not lose any data files,

This is correct. System Restore will restore only operating system files.
Since the Outlook data files are not OS files, they won't be touched.

> but would need to reinstall any
> software that was put on since initial setup There were no restore
[quoted text clipped - 6 lines]
> all drives, files & folders, system files, hidden and not, but it has
> not found any with that type.

In Windows Explorer, enable the Address Bar (right-click the toolbar and
check "Address Bar"). Then in the Address bar, enter

%UserProfile%\Local Settings\Application Data\Microsoft\Outlook

and click Go. When Explorer shows the folder, see how many PSTs it
contains. In Outlook, click File>Data File Management and compare the
name(s) of the PSTs there with the names in Explorer. If they differ at
all, then any in Explorer that don't show in Outlook may contain your old
data. Use File>Open>Outlook Data File in Outlook to open each to see if
your old data is there. If so, you can make that PST your delivery location
with the "Delivery new e-mail to the following location" drop-down on
Tools>E-mail Accounts>Next, then stop and restart Outlook.

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Brian Tillman

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bvheating - 01 Mar 2007 22:08 GMT

Yes, old data was there! Thank you!

> > I think I may be up a creek, but am hoping you are the wizard I need!
> > using Windows XP, went to Control Panel, Performance & Maintenance
[quoted text clipped - 28 lines]
> with the "Delivery new e-mail to the following location" drop-down on
> Tools>E-mail Accounts>Next, then stop and restart Outlook.

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Brian Tillman - 02 Mar 2007 03:11 GMT

> Yes, old data was there! Thank you!

I'm glad you found it. You can remove the second PST if you wish by
right-clicking its root and choosing Close.

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Brian Tillman

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BetieMac - 28 Mar 2007 00:19 GMT

After reading this I thought it was the answer to my prayers. I did a
checkpoint restart a while back and lost a lot (not all) of my old calendar
entries. I would like to find the old ones (even if I have to just re-enter
them) but can't seem to find them. I wanted to try the method you described
here but couldn't get off the ground. I'm not sure what the Tool Bar is so I
tried right clicking on all (3) of the bars at the top of IE but none of them
had an option called "Address Bar". I'm pretty dumb so if you can help it
needs to be in baby steps. Thanks for any help you can offer.

> > Yes, old data was there! Thank you!
>
> I'm glad you found it. You can remove the second PST if you wish by
> right-clicking its root and choosing Close.

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Brian Tillman - 28 Mar 2007 03:10 GMT

> After reading this I thought it was the answer to my prayers. I did a
> checkpoint restart a while back and lost a lot (not all) of my old
[quoted text clipped - 5 lines]
> "Address Bar". I'm pretty dumb so if you can help it needs to be in
> baby steps. Thanks for any help you can offer.

I don't see why a "checkpoint restart" would have an effect on your Outlook
data. Enable viewing hidden files and folders and search your hard drive
for any files whose extensions are ".pst". If you find any, open them in
Outlook with File>Open>Outlook Data File. See if they contain your missing
data.

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Brian Tillman

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BettieMac - 29 Mar 2007 14:22 GMT

I used MS Search but I don't see a way to specify file extension. Just file
name or a phrase in the file. I tried .pst for a filename but it didn't find
anything.

> > After reading this I thought it was the answer to my prayers. I did a
> > checkpoint restart a while back and lost a lot (not all) of my old
[quoted text clipped - 11 lines]
> Outlook with File>Open>Outlook Data File. See if they contain your missing
> data.

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Brian Tillman - 29 Mar 2007 15:36 GMT

> I used MS Search but I don't see a way to specify file extension.
> Just file name or a phrase in the file. I tried .pst for a filename
> but it didn't find anything.

The Search function should ask for "All or part of the file name". Entering
.pst should work, provided you enabled viewing hidden files and folders as
well. In the search , click "More advanced options" and check the "Search
hidden files and folders" and "Search subfolders" options.

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Brian Tillman

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BettieMac - 31 Mar 2007 13:06 GMT

That's what I did before but I went ahead and did it again. Doesn't find
anything. I guess I don't understand; if .pst is the file extension then why
doesn't it at least find the current file?

> > I used MS Search but I don't see a way to specify file extension.
> > Just file name or a phrase in the file. I tried .pst for a filename
[quoted text clipped - 4 lines]
> well. In the search , click "More advanced options" and check the "Search
> hidden files and folders" and "Search subfolders" options.

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Brian Tillman - 31 Mar 2007 20:09 GMT

> That's what I did before but I went ahead and did it again. Doesn't
> find anything. I guess I don't understand; if .pst is the file
> extension then why doesn't it at least find the current file?

In Control Panel, start the Mail applet and click the Data Files button.
Look where Outlook is keeping its PST. Note the path.

Start Windows Explorer and, in the Address Bar, enter the path to the
Outlook file (including only the folders, of course). Click Go. Explorer
will open the folder containing the file.

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Brian Tillman

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