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MS Office Forum / Outlook / Calendaring / March 2007Asynchronous DST Update Breaks Calendar
I updated my Windows back when the update came out, but most of the other people in my company did not. The other, unupdated, people were creating and sending me appointments. My computer was scheduling them with the DST update while their computers were not yet updated. This caused a meeting scheduled for March 12 at 8:30am to appear on my calendar at 9:30am (the organizer wasn't updated and I was). Consequently, Outlook thinks all of the appointments in my calendar are correct when, in fact, they are all incorrect. I can move all of the appointments in my calendar without issue, but the problem is that when I look at my boss' calendar I see everything an hour off as well. When my boss looks at their calendar from their machine the appointments are correct. I can't just change my boss' appointments because that will make theirs incorrect. How do I address this? Here's an example: I have a recurring appointment that was created back on February 27, 2007 that reads like this, Occurs every Friday effective 3/9/2007 until 6/25/2007 from 8:30 AM to 10:00 AM (GMT-08:00) Pacific Time (US & Canada); Tijuana. This appointment shows on my calendar at 9:30am this Friday. The Outlook update tool does not change it, or any other appointment. Did he apply the update yet and fix his appointments using tzmover? Until both computers are using the same zone info, you'll see his in your time.  SignatureDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: dailytips-subscribe-request@lists.outlooktips.net Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM >I updated my Windows back when the update came out, but most of the other >people in my company did not. The other, unupdated, people were creating [quoted text clipped - 9 lines] >appointments because that will make theirs incorrect. How do I address >this? > Did he apply the update yet and fix his appointments using tzmover? Until > both computers are using the same zone info, you'll see his in your time. Yes, my boss's computer was updated last Friday. did he fix his appointments too? SignatureDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: dailytips-subscribe-request@lists.outlooktips.net Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM >> Did he apply the update yet and fix his appointments using tzmover? Until >> both computers are using the same zone info, you'll see his in your time. > > Yes, my boss's computer was updated last Friday. > did he fix his appointments too? We ran the tzmove tool on everyone's computer. Jerry, We have someone with the exact same issue (see message below yours). We are out of updates to run on the computers. For some reason he sees the other person's free/busy time as an hour ahead when their calendar is actually correct. If you get this figured out I would love to hear the reasoning. SignatureThanks, Nikki > > did he fix his appointments too? > > We ran the tzmove tool on everyone's computer. > Jerry, > We have someone with the exact same issue (see message below yours). We are > out of updates to run on the computers. For some reason he sees the other > person's free/busy time as an hour ahead when their calendar is actually > correct. > If you get this figured out I would love to hear the reasoning. I didn't figure it out, but I discovered that the person seeing their appointment times correctly actually hadn't updated their machine. They had just manually set the clock an hour ahead. As soon as we applied the update all of their appointments were then an hour ahead of where they should be. When we ran the tzmove tool it reported that there was nothing to change and closed. This is on the machine that was used to create all of the appointments. I give up. We're just going to have to live with chaos for the next three weeks and look for another calendar application to protect ourselves from this kind of unreliability in the future. The main problem seems to be that the tzmove tool doesn't work. I have tried to run it on three machines in the office and it has not worked properly on any of them. On one machine it reported that there were three appointments to change even though there were at least one hundred. The rest of the machines reported nothing at all to change. in the new tz field did you choose the (update) entry? it's preselected in each case I used it but a few people who reported it didn't work said it did once they selected the updated tz. SignatureDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: dailytips-subscribe-request@lists.outlooktips.net Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM >> Jerry, >> We have someone with the exact same issue (see message below yours). We [quoted text clipped - 18 lines] > appointments to change even though there were at least one hundred. The > rest of the machines reported nothing at all to change. > in the new tz field did you choose the (update) entry? it's preselected in > each case I used it but a few people who reported it didn't work said it did > once they selected the updated tz. It was already selected, I did not try actually clicking on the listbox to reselect it. > It was already selected, I did not try actually clicking on the listbox > to reselect it. That doesn't help. I think I know what the problem is. The only machine where it worked at all was a Windows 2000 machine where I had not changed the name of the timezone with tzedit. The tzmove tool asks you to move appointments created in X timezone to Y timezone. The problem is that after you update the original timezone in which the appointments were created no longer exists, so nothing is flagged for change. I tried moving all of my appointments to a wacky timezone like GMT and it still reported nothing to move. I bet you are right. Others told me they used a 3rd party TZ fix and had several issues - both general to windows and also for outlook - so they applied the official patch and everything worked as expected. SignatureDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: dailytips-subscribe-request@lists.outlooktips.net Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM >> It was already selected, I did not try actually clicking on the listbox >> to reselect it. [quoted text clipped - 8 lines] > I tried moving all of my appointments to a wacky timezone like GMT and it > still reported nothing to move. > I bet you are right. Others told me they used a 3rd party TZ fix and had > several issues - both general to windows and also for outlook - so they > applied the official patch and everything worked as expected. Except I am talking about the official patch not functioning. |
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