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MS Office Forum / Outlook / Calendaring / March 2007

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Suddenly my IM:Appointment quit: Outlook Locks must kill task.

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Bryan - 23 Mar 2007 03:14 GMT
Recently my appointment window quit comming up in Outlook 2007.   I have
tried diagnostics, uninstall & reinstall Outlook, etc.  NO HELP.  I'm working
on an Exchange server...it works on other computers.  I can't get it to work
with other mail profiles either.
Nikki - 23 Mar 2007 13:12 GMT
First thing I would try is to clean up the forms cache.

To do so, follow these steps:
     1. On the Tools menu, click Options.
     2. Click the Other tab, and then click Advanced Options.
     3. Click Custom Forms.
     4. Click Manage Forms.
     5. Click Clear Cache.
     6. Close all open windows, and then restart Outlook 2003.

If the above does not work, try the following.

Deleting the Forms Cache File:
The Frmcache.dat file is the primary file to delete. The Frmcache.dat
file serves as an index of the individual forms that have been cached
on the computer. Use the following steps to manually delete the
Frmcache.dat file. In addition, these steps delete all of the cached
forms on your computer, which are stored in subfolders of the
Forms folder.

 1.. Quit Outlook.
 2.. Search the Hard drive (<F3>) to locate the Frmcache.dat file.
      (Be sure to check in HIDDEN files on W2K or WXP.)
 3.. Delete all that are found from the FIND window.
 4.. Open Outlook.

When you restart Outlook, and use a form, the forms cache
is re-created.

Nikki Peterson

> Recently my appointment window quit comming up in Outlook 2007.   I have
> tried diagnostics, uninstall & reinstall Outlook, etc.  NO HELP.  I'm
> working
> on an Exchange server...it works on other computers.  I can't get it to
> work
> with other mail profiles either.
Bryan - 23 Mar 2007 20:01 GMT
Well, thanks for that reply.  I tried both suggestions - the second after
verifying the process was completely killed.  Unfortunately the problem
persists.  I have even totally stripped the system of any other running
process that is not absolutely necessary to the system and no luck.  I
believe I'm going to try uninstalling Office Again but this time wiping out
all registry keys & files in local settings/ & appication data.  We'll see
what that does.

> First thing I would try is to clean up the forms cache.
>
[quoted text clipped - 33 lines]
> > work
> > with other mail profiles either.
Bryan - 23 Mar 2007 21:18 GMT
That did it!  I'm working now!  Thanks for trying.

> Well, thanks for that reply.  I tried both suggestions - the second after
> verifying the process was completely killed.  Unfortunately the problem
[quoted text clipped - 41 lines]
> > > work
> > > with other mail profiles either.
 
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