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MS Office Forum / Outlook / Calendaring / May 2007

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Recurring schedule at reciever

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Fred - 10 May 2007 16:04 GMT
Hi,

I'm having a problem with a customer of ours. He uses Windows XP Pro with
Outlook 2003 and recieves email from exchange server.

If I send a test appointment which is not recurring to his emailaddress and
he excepts this, then the appointment is stored in his outlook as recurring
weekly.

Can anyone tell me what to do about this problem?

Thanx in advance,

Fred
Brian Tillman - 10 May 2007 19:17 GMT
> I'm having a problem with a customer of ours. He uses Windows XP Pro
> with Outlook 2003 and recieves email from exchange server.
[quoted text clipped - 4 lines]
>
> Can anyone tell me what to do about this problem?

Have him check in Control Panel>Add or Remove Programs for an app named
Outlookaddinsetup and if he sees it, to remove it.
Signature

Brian Tillman


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