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MS Office Forum / Outlook / Calendaring / June 2007

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Cannot sync Ipod to Outlook 2007 - Outlook keeps crashing when syn

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Gentian Hila - 18 May 2007 15:28 GMT
I am trying to sync the contacts and calendar with outlook 2007.
I have the lastest iTunes installed and iPod has the lastest version of
software
(it shows that when I tried to update it).
PC is windows vista and outlook 2007.

I can sync the contacts but not the calendar.
When I try to sync outlook restarts and I see the following error:

Problem signature:
 Problem Event Name: BEX
 Application Name: OUTLOOK.EXE
 Application Version: 12.0.4518.1014
 Application Timestamp: 4542840f
 Fault Module Name: iTunesOutlookAddIn.dll
 Fault Module Version: 7.1.0.59
 Fault Module Timestamp: 45e8aeeb
 Exception Offset: 0001a803
 Exception Code: c000000d
 Exception Data: 00000000
 OS Version: 6.0.6000.2.0.0.256.6
 Locale ID: 1033
Additional information about the problem:
 LCID: 1033
 Brand: Office12Crash
 skulcid: 1033
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Furthermore, I can select only all calendars from outlook to sync but it
does not show the calendars separately (as I have a couple of them).

I use outlook 2007 with an Exchange account but keep the files in pst rather
than in the server.

I looked for Disabled items in Outlook and found none. Also uninstalled and
installed iTunes again and it did not make any difference.

I would greatly appreciate any ideas as I am totally stuck.
Milly Staples [MVP - Outlook] - 18 May 2007 16:38 GMT
Since the error message indicates it is the iTunes add-in, I would hop on over to the Apple site and check their support forums.

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Milly Staples [MVP - Outlook]

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After furious head scratching, Gentian Hila asked:

| I am trying to sync the contacts and calendar with outlook 2007.
| I have the lastest iTunes installed and iPod has the lastest version
[quoted text clipped - 37 lines]
|
| I would greatly appreciate any ideas as I am totally stuck.
Gentian Hila - 05 Jun 2007 17:40 GMT
> Since the error message indicates it is the iTunes add-in, I would hop on over to the Apple site and check their support forums.
>
[quoted text clipped - 39 lines]
> |
> | I would greatly appreciate any ideas as I am totally stuck.
 
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