we can't see why

we also can't see which version you have

we also can't see what you are doing and result you are getting.

Please make an effort to describe your situation if you expect some help
here. We are not magicians or mind readers, just people trying to be
helpful.

Judy Gleeson
MVP Outlook
Outlook trainer and author of Productiv_IT with Outlook

read my articles here: www.judygleeson.com
www.acorntraining.com.au
Canberra, Australia

Joseph Joubert
To teach is to learn twice.