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MS Office Forum / Outlook / Calendaring / May 2007

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Missing meetings

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sby - 29 May 2007 11:25 GMT
Hi

I keep getting aproblem with Outlook 2003, where my meetings that I have
entered in my calender just disappear the next time I login.

Can anyone help

Thanks

SBY
Brian Tillman - 29 May 2007 13:23 GMT
> I keep getting aproblem with Outlook 2003, where my meetings that I
> have entered in my calender just disappear the next time I login.

Are you using an Exchange account or some other type?  If the former, are
you using Cached Exchange mode or not?
Signature

Brian Tillman

sby - 29 May 2007 14:38 GMT
I am using an Exchange account (2003) and no I  am not using cached exchange
mode.

> > I keep getting aproblem with Outlook 2003, where my meetings that I
> > have entered in my calender just disappear the next time I login.
>
> Are you using an Exchange account or some other type?  If the former, are
> you using Cached Exchange mode or not?
Brian Tillman - 29 May 2007 15:59 GMT
> I am using an Exchange account (2003) and no I  am not using cached
> exchange mode.

Is the Exchange account the only account you have?
Signature

Brian Tillman

sby - 29 May 2007 16:12 GMT
Yes

The exchange account is the only one.

SBY

> > I am using an Exchange account (2003) and no I  am not using cached
> > exchange mode.
>
> Is the Exchange account the only account you have?
Brian Tillman - 29 May 2007 19:08 GMT
> The exchange account is the only one.

If you have access to Outlook Web Access, can you see the meetings with
that?
Signature

Brian Tillman

sby - 30 May 2007 11:54 GMT
Brian

The users do not use OWA, only the Outlook client that comes with MS Office.

Hope this helps.

SBY

> Hi
>
[quoted text clipped - 6 lines]
>
> SBY
Brian Tillman - 30 May 2007 12:56 GMT
> The users do not use OWA, only the Outlook client that comes with MS
> Office.

Perhaps they don't use it, but it may be available as a troubleshooting
tool.  Ask the Exchange admins.
Signature

Brian Tillman

sby - 31 May 2007 09:00 GMT
I have checked with user and she has had no problems when she has accessed
OWA. She has only used this though on a few occasion, (I didn't know she used
it)
So it is just on the client.

SBY

> > The users do not use OWA, only the Outlook client that comes with MS
> > Office.
>
> Perhaps they don't use it, but it may be available as a troubleshooting
> tool.  Ask the Exchange admins.
Brian Tillman - 31 May 2007 13:39 GMT
> I have checked with user and she has had no problems when she has
> accessed OWA. She has only used this though on a few occasion, (I
> didn't know she used it)
> So it is just on the client.

Hmm.  I've seen a lot of this type of thing when in Cached Exchange mode,
but not without it.  If this were happening to me, I'd start with a new mail
profile, choose cached Exchange mode, and allow Outlook to build a new OST.
Signature

Brian Tillman


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