Recent Varied Calendar Issues

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

Victoria@DIG - 08 Jun 2007 17:57 GMT

Recently my department has had the following calendar issues. Has anyone
else? Wondering if a MS Update is causing them? (using Outlook 2003 on
exchange server. Not sure which server version)

1) Meetings disappear
2) Meetings not visible on Manager's calendar, but delegate can see them.
3) Time Zones not adjusting properly (sender in Pacific/receiver in
Eastern, but invite add additional 2 hours)
4) When adding other user's mailbox - calendar cannot see the calendar in
folder view, but can see them when opening the Calendar tab.

Reply to this Message

Milly Staples [MVP - Outlook] - 09 Jun 2007 23:49 GMT

Using any Blackberries in your department?

Signature

Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Victoria@DIG asked:

| Recently my department has had the following calendar issues. Has
| anyone else? Wondering if a MS Update is causing them? (using
[quoted text clipped - 7 lines]
| calendar in folder view, but can see them when opening the Calendar
| tab.

Reply to this Message

Victoria@DIG - 12 Jun 2007 19:22 GMT

Yes we are. A whole bunch of them.

> Using any Blackberries in your department?
>
[quoted text clipped - 9 lines]
> | calendar in folder view, but can see them when opening the Calendar
> | tab.

Reply to this Message

Milly Staples [MVP - Outlook] - 13 Jun 2007 08:03 GMT

What version of the BES server are you using? See if this post copied from another helpful user is of assistance:

Not sure that this will help but here is a reply from a previous thread
indicting the version of cdo may be the culprit - reprinted in whole from
groups.google.com:

Thank you for your reply. It was helpful and correct. In my situation
we're running Exchange 2000 and Outlook 2003. We were also running
BlackBerry Enterprise Server (BES) prior to the implementation of
version 4.0. Once we upgraded to BES v4.0 we started getting the
duplicate calendar entries. I was certain this was relative to the v4.0
upgrade. Although I read your solution as well as a few others online,
I wanted to verify this with BB Support before making any changes. They
verified the solution as being correct. For the sake of others that may
run across this post, my in house ticket was closed with the following:

"According to BB Support, BES 4.0 stores a copy of cdo.dll which can be
found on your MS Exchange Server in Program File>ExchSrvr>BIN in the
same file directory of your BES, i.e. Program File>ExchSrvr>BIN. The
previous version stored this file in the BES system32 folder. With
assistance from BB I verified that the cdo.dll file did not exist in
the Program File>ExchSrvr>BIN directory on the BB server. This was the
cause of duplicate entries in Office Calendar. I acquired the cdo.dll
from Exchange and copied this to Program File>ExchSrvr>BIN on the BES.
I registered the .dll, and then restarted the BB service in Services. I
was told this may create a 5-10 minute delay in messages received, but
messages would not be lost. This issue has since been tested and
verified as issue resolved."

Hope this points you in the right direction.

Signature

| Yes we are. A whole bunch of them.
|
[quoted text clipped - 20 lines]
||| calendar in folder view, but can see them when opening the Calendar
||| tab.

Reply to this Message

Victoria@DIG - 13 Jun 2007 17:14 GMT

Thank you. I will forward this to my MIS department.

> What version of the BES server are you using? See if this post copied from another helpful user is of assistance:
>
[quoted text clipped - 51 lines]
> ||| calendar in folder view, but can see them when opening the Calendar
> ||| tab.

Reply to this Message

Rate this thread: