Have you run Office Diagnostics?

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Milly Staples [MVP - Outlook]
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After furious head scratching, Tom Ventouris asked:
| When navigating in Day View I get "MS Outlook encountered a problem
| and needs to close....". This also happens occasionally in Week and
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|
| Any suggestions?
Tom Ventouris - 30 Jun 2007 06:50 GMT
Yes, no problems were found with the diagnostics.
> Have you run Office Diagnostics?
>
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> |
> | Any suggestions?
Milly Staples [MVP - Outlook] - 01 Jul 2007 00:23 GMT
How about scanpst.exe?

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Milly Staples [MVP - Outlook]
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Yes, no problems were found with the diagnostics.
"Milly Staples [MVP - Outlook]" wrote:
> Have you run Office Diagnostics?
>
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> |
> | Any suggestions?
Tom Ventouris - 01 Jul 2007 08:12 GMT
Thank you.
Windows "cannot find this command"
> How about scanpst.exe?
>
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> > |
> > | Any suggestions?
Milly Staples [MVP - Outlook] - 01 Jul 2007 17:39 GMT
How are you looking for scanpst.exe? It comes up almost immediately in any windows search.

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Milly Staples [MVP - Outlook]
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After furious head scratching, Tom Ventouris asked:
| Thank you.
|
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||||
|||| Any suggestions?
Tom Ventouris - 02 Jul 2007 07:24 GMT
I have found the file, but it does not recognise my Outlook Data File. The OL
Data File was created using OL2003 before I upgraded to 2007.
Are you aware of an update of scanpst.exe? I am running on Windows XP Pro
with MS Office 2007 Enterprise?
Thanks for all your help.
> How are you looking for scanpst.exe? It comes up almost immediately in any windows search.
>
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> ||||
> |||| Any suggestions?
did you try opening outlook with the cleanviews switch?
http://www.outlook-tips.net/beginner/switches.htm

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Diane Poremsky [MVP - Outlook]
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> When navigating in Day View I get "MS Outlook encountered a problem and
> needs
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>
> Any suggestions?
Tom Ventouris - 02 Jul 2007 07:34 GMT
Thank you, Diane.
This was easy enough and it solved the problem, (/cleanviews).
> did you try opening outlook with the cleanviews switch?
> http://www.outlook-tips.net/beginner/switches.htm
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> >
> > Any suggestions?