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MS Office Forum / Outlook / Calendaring / July 2007

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Error when navigating OL2007

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Tom Ventouris - 29 Jun 2007 12:24 GMT
When navigating in Day View I get "MS Outlook encountered a problem and needs
to close....". This also happens occasionally in Week and Month View
navigation.

No particular date, sometimes goes ahead a month or a day before the error
message.

Any suggestions?
Milly Staples [MVP - Outlook] - 29 Jun 2007 23:25 GMT
Have you run Office Diagnostics?

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Milly Staples [MVP - Outlook]

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After furious head scratching, Tom Ventouris asked:

| When navigating in Day View I get "MS Outlook encountered a problem
| and needs to close....". This also happens occasionally in Week and
[quoted text clipped - 4 lines]
|
| Any suggestions?
Tom Ventouris - 30 Jun 2007 06:50 GMT
Yes, no problems were found with the diagnostics.

> Have you run Office Diagnostics?
>
[quoted text clipped - 6 lines]
> |
> | Any suggestions?
Milly Staples [MVP - Outlook] - 01 Jul 2007 00:23 GMT
How about scanpst.exe?

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Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.  All
unsolicited mail sent to my personal account will be deleted without
reading.  

Yes, no problems were found with the diagnostics.

"Milly Staples [MVP - Outlook]" wrote:

> Have you run Office Diagnostics?
>
[quoted text clipped - 15 lines]
> |
> | Any suggestions?
Tom Ventouris - 01 Jul 2007 08:12 GMT
Thank you.

Windows "cannot find this command"

> How about scanpst.exe?
>
[quoted text clipped - 19 lines]
> > |
> > | Any suggestions?
Milly Staples [MVP - Outlook] - 01 Jul 2007 17:39 GMT
How are you looking for scanpst.exe?  It comes up almost immediately in any windows search.

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Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.  All
unsolicited mail sent to my personal account will be deleted without
reading.  

After furious head scratching, Tom Ventouris asked:

| Thank you.
|
[quoted text clipped - 32 lines]
||||
|||| Any suggestions?
Tom Ventouris - 02 Jul 2007 07:24 GMT
I have found the file, but it does not recognise my Outlook Data File. The OL
Data File was created using OL2003 before I upgraded to 2007.

Are you aware of an update of scanpst.exe? I am running on Windows XP Pro
with MS Office 2007 Enterprise?

Thanks for all your help.

> How are you looking for scanpst.exe?  It comes up almost immediately in any windows search.
>
[quoted text clipped - 34 lines]
> ||||
> |||| Any suggestions?
Diane Poremsky - 02 Jul 2007 00:46 GMT
did you try opening outlook with the cleanviews switch?
http://www.outlook-tips.net/beginner/switches.htm

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Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

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> When navigating in Day View I get "MS Outlook encountered a problem and
> needs
[quoted text clipped - 5 lines]
>
> Any suggestions?
Tom Ventouris - 02 Jul 2007 07:34 GMT
Thank you, Diane.
This was easy enough and it solved the problem, (/cleanviews).

> did you try opening outlook with the cleanviews switch?
> http://www.outlook-tips.net/beginner/switches.htm
[quoted text clipped - 8 lines]
> >
> > Any suggestions?
 
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