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MS Office Forum / Outlook / Calendaring / July 2007

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Meeting request sent to distribution list with a removed recipient

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Charlotte Howard - 17 Jul 2007 12:06 GMT
Hello,

One of my users regularly sends out meeting requests to Senior Managers, and
Support Staff.  A member of the support staff left a few months ago and their
user account was removed from AD.  Their mails are not forwarded to another
user.

When my user sends a meeting request now using his distribution list, he
gets an undeliverable from the ex staff member.  He has deleted the
distribution list and recreated it, but still gets the undeliverable.

I have checked all the relevant email addresses in AD, but cannot locate the
ex staff member.

We use MS Outlook 2003, SP2, on Windows server 2003

Any help is appreciated,

Regards,
Charlotte
Brian Tillman - 17 Jul 2007 14:08 GMT
> One of my users regularly sends out meeting requests to Senior
> Managers, and Support Staff.  A member of the support staff left a
[quoted text clipped - 4 lines]
> he gets an undeliverable from the ex staff member.  He has deleted the
> distribution list and recreated it, but still gets the undeliverable.

He should make sure he removes the DL name from the autocompletion cache and
then re-resolves the name afresh.
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Brian Tillman

Charlotte Howard - 17 Jul 2007 15:30 GMT
Hello Brian, how exactly should he do that?
Thanks
Charlotte

> He should make sure he removes the DL name from the autocompletion cache and
> then re-resolves the name afresh.
Brian Tillman - 17 Jul 2007 21:53 GMT
> Hello Brian, how exactly should he do that?

In the To field of a new message, enter the first character of the DL name.
When it appears, hopefully it will be in a pop-up list and you'll be able to
use the down-arrow key to highlight it and then press Delete.  This will
remove it from the autocompletion cache.  He can then rechoose it from the
Contacts folder in which it is defined, pressing CTRL-K to re-resolve it.
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Brian Tillman

 
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