"No Information" after September 1st

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Glen - 19 Jul 2007 14:10 GMT

When scheduling meetings in Outlook, anything scheduled after September 1st
show up for the users as No Information. Is this because of the 'publish 2
months of calendar information" setting in Outlook?

It is the middle of July, so does that mean Outlook will only displays July
and August as the 2 months? If so, I set my settings and another user to
display 4 months but still see the same issue after September 1st.

A fix or clarification on what is going on here would be helpful.

I am using Outlook 2007. Others use Outlook 2003. I have a single Exchange
2003 SP 2 server running on a Windows 2003 server.

Thanks.

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Greg Mansius [MSFT] - 19 Jul 2007 14:39 GMT

Glen,

Indeed, the free/busy publishing schedule works like you describe it and
changing the free/busy publishing to more months will show more "future"
data in a meeting invite.

Are your users configured in Cached or Online mode?

How did you configure the "4 month" setting? Did you change this for all
users?

Here's a test:

1. Make sure User1 is configured for 6 months of free/busy publishing
2. Have User1 add a test appointment to their own calendar for October 1.
3. Have User1 exit and restart Outlook (this ensures their free/busy data is
published)
4. Have User2 open a meeting invite and add User1 to a meeting on October 1

Does User2 see the appointment for User1 on October 1 in the free/busy grid
of the meeting?

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Thanks

greg mansius [MSFT]
Microsoft Office Outlook Support

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> When scheduling meetings in Outlook, anything scheduled after September
> 1st
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>
> Thanks.

Reply to this Message

Glen - 19 Jul 2007 15:08 GMT

> Glen,
>
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>
> Greg,

Thanks for the quick reply. I hadn't closed and re-opened Outlook so that
seems to be the issue.

Most users are set to use cached mode.

So near the end of a month, the users will really only see a little over one
month of free/busy data? I suppose I could instruct the users to add more
time to their free/busy setting but most people probably haven't noticed this
before.

Is there a group policy or Exchange setting that would be able to set this
globally?

Thanks again.

Reply to this Message

Greg Mansius [MSFT] - 19 Jul 2007 17:11 GMT

Glen,

There is indeed a policy setting in the .adm file you can deploy. You can
also push this out via a direct registry change.

Outlook 2007:

HKCU\Software\Microsoft\Office\12.0\Outlook\Preferences
DWORD: FBPublishRange
Value: # of months to publish

Outlook 2003:

HKCU\Software\Microsoft\Office\11.0\Outlook\Preferences
DWORD: FBPublishRange
Value: # of months to publish

Making the change without a policy will allow users the chance to manually
change it, if you want to give them the flexibility.

Signature

>> Glen,
>>
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>
> Thanks again.

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