Meeting Request tracking tab missing

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Terence - 03 Aug 2007 03:40 GMT

Hi,

I encountered a problem that whenever I sent an updated meeting request to
my attendees, and when they responded to my meeting request with "accepted"
or "declined". I noticed that the meeting request tracking tab gone missing.
And this does not happen to all the meeting request which I have sent out.

I am using Outook 2003. Any help is much appreciated.

Reply to this Message

Greg Mansius [MSFT] - 03 Aug 2007 15:22 GMT

Terence,

It sounds like the meeting organizer has been "lost" on the meeting. Your
best bet is to recreate the meeting.

Now, for root cause:

1. Is Blackberry or Good (or other similar devices) being used to access the
mailboxes? If so, which version/build? What is the version of CDO.dll on the
BES/Goodlink server?
2. Are there delegates involved in managing these meetings?
3. Which version of Exchange?

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Thanks

greg mansius [MSFT]
Microsoft Office Outlook Support

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> Hi,
>
[quoted text clipped - 6 lines]
>
> I am using Outook 2003. Any help is much appreciated.

Reply to this Message

Terence - 06 Aug 2007 08:56 GMT

Hi,

Thanks for your reply. Please find my reply below.

> 1. Is Blackberry or Good (or other similar devices) being used to access the
> mailboxes? If so, which version/build? What is the version of CDO.dll on the
> BES/Goodlink server?

We are running BlackBerry -- CDO.dll version on both exchange and BES is
6.5.7651.61

> 2. Are there delegates involved in managing these meetings?

Yes, the meeting request was initially sent out and later updated by delegate.

> 3. Which version of Exchange?

We are running Exchange 2003.

Thanks.

> Terence,
>
[quoted text clipped - 6 lines]
> mailboxes? If so, which version/build? What is the version of CDO.dll on the
> BES/Goodlink server?

> 2. Are there delegates involved in managing these meetings?
> 3. Which version of Exchange?
[quoted text clipped - 9 lines]
> >
> > I am using Outook 2003. Any help is much appreciated.

Reply to this Message

Greg Mansius [MSFT] - 07 Aug 2007 14:54 GMT

Terence,

There is a later version of Cdo.dll that can be registered on your BES
server. Please check with RIM to see if they support a version later than
the one you listed below. If so, you will need to open a support case with
us to get the updated version.

Since a delegate was involved, please make sure everyone is following best
practices:

http://office.microsoft.com/en-us/assistance/HA011276781033.aspx

This link is referenced in the following KB article:

890436 How to troubleshoot missing and duplicate appointments in Outlook
http://support.microsoft.com/default.aspx?scid=kb;EN-US;890436

Hope this helps.

Signature

> Hi,
>
[quoted text clipped - 46 lines]
>> >
>> > I am using Outook 2003. Any help is much appreciated.

Reply to this Message