Sending meeting request causes Outlook to close

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SisypheanShrug - 10 Sep 2007 21:08 GMT

Have an interesting issue with a user.

When people send him a meeting request, either directly or to a mailing list
he is part of, OR when someone updates a meeting he is an invitee to, Outlook
hangs with a non-specific error and asks to send information to Microsoft.
There is no specific error message in Eventvwr.

i think it may be his mailbox being corrupted and we need to rebuild.

Has anyone seen an error message like this in on Outlook 2003? Updated with
service packs from Microsoft for Office 2003. No luck.

Thank you.

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jamesspelt - 11 Sep 2007 08:30 GMT

The easiest option is to reinstall Outlook and try again.

> Have an interesting issue with a user.
>
[quoted text clipped - 9 lines]
>
> Thank you.

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SisypheanShrug - 11 Sep 2007 14:46 GMT

Thank you for your response.

I don't believe that this will resolve the problem, as the issue is related
to a Microsoft Exchange mailbox and it happens on all the other users when
they try and send one particular user a calendar request, whether his Outlook
is open or closed or if he is logged on to the domain or not.

The resolution I arrived at (which I was not too happy about doing, mind
you) was backing up his mailbox to a PST, removing his mailbox from the
Exchange mail store, recreating the mailbox in AD and then repopulating his
mailbox from the PST backup.

The users are now able to send and modify calendar requests to the end user.

Thank you.

> The easiest option is to reinstall Outlook and try again.

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