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MS Office Forum / Outlook / Calendaring / September 2007

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can't add new appointments on my desktop

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pshkbb - 22 Sep 2007 19:20 GMT
I am at an impasse with outlook. For some reason my outlook 2003 will no
longer allow me to add new appointments (nor contacts to my address book) or
edit existing data. The "new" button is no longer highlighted so I can't
click it and when I right click the "add" option is also not available for me
to use. Addtionally, outlook will not allow me to back-up my existing data.
any ideas as why this is happening?

I am wondering if this is happening because I never bothered to register my
outlook or if there is something else afoot. Also, I am concerned that any
new data I added on my phone will be lost when I sync it to the desktop.
help - any thoughts?  I am not getting any error messages and I have tried
to repair and reboot but to no avail.
BillR [MVP] - 24 Sep 2007 14:59 GMT
It sounds like you have gone into a restricted mode and the software needs
activation.
Try with a new profile and if that doesn't work I'd contact Microsoft
licensing.

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Bill R MVP

>I am at an impasse with outlook. For some reason my outlook 2003 will no
> longer allow me to add new appointments (nor contacts to my address book)
[quoted text clipped - 12 lines]
> help - any thoughts?  I am not getting any error messages and I have tried
> to repair and reboot but to no avail.

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