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MS Office Forum / Outlook / Calendaring / January 2008Calendar task pad dates not bold
Hi guys, I am trying to fix a problem for a customer. They have appointments booked on certain dates, which are set to either 'busy' or 'out of office', yet they don't show up as bold in the task pad calendar which they should do. Not all dates are affected, it seems a bit random. It happens with re-occuring meetings and normal appointments. These have been accepted and are set to either busy or out of office. They are NOT showing as free... which I'm aware would cause this same effect. Also, this may be related: if I try to book an appointment with him, I cannot always see currently booked appointments. These are also set as busy and have been accepted. If I create a new appointment in his calendar whilst shadowing him, save and close, the date in the task pad then turns bold. Almost like its jolting the calendar back to reality. I have tried changing his views to various others incase there was something setup strangely, but nothing works. I have run the /cleanfreebusy switch to no affect, and tried a new mail profile which no luck. I'm sure th Any suggestions?? I may have missed some bits out here so feel free to ask away... I would be greatful for any input. Cheers Alex I have also tried altering the taskpad view settings via View > Taskpad View, but none of this has helped. Thanks > Hi guys, > [quoted text clipped - 31 lines] > > Alex You are actually having a problem with what's called the Date Navigator (that's the Calendar thingo above the TaskPad.) Try using the Commandline switch to reset the date navigator. http://www.outlook-tips.net/howto/commandlines.htm Regards Judy Gleeson MVP Outlook Trainer and Consultant There are various articles about using Outlook here: www.judygleeson.com Canberra, Australia "What do we live for, if it is not to make life less difficult for each other?" George Eliot >I have also tried altering the taskpad view settings via View > Taskpad >View, [quoted text clipped - 43 lines] >> >> Alex Thanks for the tip Judy, I am back in work on Monday, so will see if I can try it then, otherwise it will be Wednesday. I really appreciate your reply. Sorry for my late reply... been away from home over xmas and also PC. I will let you know how that goes, although you have given me confidence with your very direct answer Regards, Alex > You are actually having a problem with what's called the Date Navigator > (that's the Calendar thingo above the TaskPad.) Try using the Commandline [quoted text clipped - 60 lines] > >> > >> Alex I hope it works for you!  SignatureHere are some tips about how to post questions: http://support.microsoft.com/?id=555375 Regards Judy Gleeson MVP Outlook Trainer and Consultant There are various articles about using Outlook here: www.judygleeson.com Canberra, Australia "What do we live for, if it is not to make life less difficult for each other?" George Eliot > Thanks for the tip Judy, > [quoted text clipped - 82 lines] >> >> >> >> Alex Hi Judy, I ran the /resetnavpane switch, unfortunately this did not fix the problem. :-( I am going to ask him to try this in OWA and see if he gets the same issue, hadn't thought about that previously. I can view his calendar fine via OWA. No issues there. I'll also ask him to test another machine. After re-reading my initial post, I had neglected to state that if I open his calendar from my session I can see everything fine, all days with meetings and reminders etc show up in bold. Didn't know if that makes any difference? I guess if anything it shows that they 'do' work, just not for him... could it be worth running another switch?? Many thanks again Judy. No worries if you run out of ideas though, I appreciate your help. Alex > I hope it works for you! > [quoted text clipped - 84 lines] > >> >> > >> >> Alex An update again. Customer CAN see these dates highlighted in bold if viewing over OWA. He has tried another machine, and the problem persists. Very strange... > Hi Judy, > [quoted text clipped - 104 lines] > > >> >> > > >> >> Alex did you try cleanviews switch? when you open his calendar, is it using his mailbox logon or as a shared calendar from your mailbox? SignatureDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: dailytips-subscribe-request@lists.outlooktips.net Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM > Hi Judy, > [quoted text clipped - 118 lines] >> >> >> >> >> >> Alex Hi Diane I have tried the cleanviews switch, apologies that I forgot to mention that. I have so far run cleanviews, cleanfreebusy (due to the random missing busy info when you try to book a new meeting) and the resetnavpane switches. I am accessing his calendar directly from my account, using File > Open > Other users folder. I should have stated that before, apologies again. Thanks Alex > did you try cleanviews switch? > [quoted text clipped - 123 lines] > >> >> >> > >> >> >> Alex Finally fixed this! After lots of trouble shooting, and seeing that opening the mailbox through a 2007 client worked fine, we migrated the mailbox to another mail store, and it this fixed it. This seems to have been related to a corruption in the mailbox structure itself. The bug only seems to happen in Outlook 2003, as we tested the mailbox attached to an older 2000 client, and newer 2007 client, and the problem was not evident in either... only affected the Outlook 2003 client. Please note, we tried many different switches, and even tried them whilst having the mailbox attached to the working 2007 and 2000 clients, but this didn't help. Mailbox migration fixed the problem. I hadn't seen any fixes to this issue posted anywhere on the net, so hopefully someone else will find this useful. Thanks Alex > Hi Diane > [quoted text clipped - 137 lines] > > >> >> >> > > >> >> >> Alex |
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